T10000C - Verify Demod Process Fails Because We Cannot Get A Quality Servo Signal On This Channel, FSC 5163

Asset ID:	1-72-2376361.1
Update Date:	2018-03-21
Keywords:

Solution Type Problem Resolution Sure

Solution 2376361.1 : T10000C - Verify Demod Process Fails Because We Cannot Get A Quality Servo Signal On This Channel, FSC 5163

Applies to:

StorageTek T10000C Tape Drive - Version All Versions and later
Information in this document applies to any platform.

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Symptoms

FSC: 3961 RO_FSC_PW_LIMIT_ERROR_DUE_TO_WITH_VR2_DATA
MIM Code: NONE
FRU: HARDWARE CONF: 100%
Summary: |WRITE - WS MEDIA| RATE ERROR | *** |
Field Text:
An error occurred trying to write on tape using progressive write.
drive 576004006205 = TT1269 (x1)

2018-03-21 00:47:50
(FSC Exact Match Found)
FSC: 5163 VERIFY_FSC_BAD_CHANNEL_3
MIM Code: INOPERABLE
FRU: HARDWARE CONF: 80%
FRU: MEDIA CONF: 20%
Summary: |HEAD ACTUATOR |TAPE |ECK CARD |
Field Text:
Verify Demod process fails because we cannot get a quality servo signal on this channel.

Support Annotations:
T10000A/B/C/D FSC 5163 - This error can be caused by a tape that is leaving debris on the head(s). It may be the last tape that was on the drive or a previous one. Check to see if the drive still functions if a tape is loaded. If it functions ok then the problem was temporary and the head brush was able to remove the debris from the head. If the drive fails on subsequent mounts then the drive will need to be replaced.

Changes

Cause

Multiple permanent servo head clog type errors.

Solution

T10000A/B/C/D FSC 5163 - This error can be caused by a tape that is leaving debris on the head(s). It may be the last tape that was on the drive or a previous one. Check to see if the drive still functions if a tape is loaded. If it functions ok then the problem was temporary and the head brush was able to remove the debris from the head.

If the drive fails on subsequent mounts then the drive will need to be replaced.

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