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PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: SF-Exxk
 

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-16965501021>

Applies to:

Symptoms

In an E20K/25K, after a running domain is rebooted, the System Boards and the IO Boards may report the following error during POST. The Domain cannot be booted.

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WARNING[500]: door_call failed: door=/var/opt/SUNWSMS/SMS1.6/doors/fru_event, retries=5, ecode=9
System Error 9: Bad file number
seeprom_probe(): pcs_seeproms_ready() failed.
FAIL CP C0: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL CP C1: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot SB15: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot SB16: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot SB17: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot IO15: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot IO16: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
FAIL Slot IO17: SEEPROM never went ready.
There is no FRU service action indicated for this failure.
SEEPROM probe took 171 seconds.
Reading Component Health Status (CHS) information ...
No minimum system left after blacklist file, chs etc.! Bailing out!
Exitcode = 48: No system after domain, .postrc, blacklist, etc.
POST (level=16, verbose=20) execution time 2:54
[5304] Domain failed by hpost: ecode=48
Resetting and deconfiguring: V3CPU at SB15
Resetting and deconfiguring: HPCI+ at IO15
Resetting and deconfiguring: EXB at EX15
Resetting and deconfiguring: V3CPU at SB16
Resetting and deconfiguring: HPCI+ at IO16
Resetting and deconfiguring: EXB at EX16
Resetting and deconfiguring: V3CPU at SB17
Resetting and deconfiguring: HPCI+ at IO17
Resetting and deconfiguring: EXB at EX17
Powering on: CSB at CS0
Powering on: CSB at CS1
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Changes

 These boards might not have reported any error prior to the reboot/POST. However, all of them fail in POST.

Cause

The extended uptime of SC is causing failure to probe the seeprom of the components. Check to verify if the SC has not failed over or rebooted for a prolonged period of time

$ uname-a.out
SunOS <scname> 5.8 Generic_117350-46 sun4u sparc SUNW,UltraSPARCengine_CP-40
$ uptime.out
9:07am up 1937 day(s), 18:18, 3 users, load average: 1.19, 0.68, 0.63

Solution

Perform SC failover or reboot to resolve this issue. The Boards will be probed properly and the Domain/s can be booted.
 

References

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