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Asset ID: 1-72-2368794.1
Update Date:2018-03-05
Keywords:

Solution Type  Problem Resolution Sure

Solution  2368794.1 :   T10000B - Read Write Errors On Tape Drive, FSC 395e 3965 3961 3517  


Related Items
  • Sun StorageTek T10000B Tape Drive
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
  •  




In this Document
Symptoms
Changes
Cause
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-16991393559>

Applies to:

Sun StorageTek T10000B Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 Read-write errors on different tape media with drive.

2018-03-02 10:24:41 Investigate Drive
HW Address: 1.1.-1.1.3
Total EWI Count for 1.1.-1.1.3: 18
Error Reason(s):
Warning Reason(s):  failures_on_multiple_media
Drive Serial: 572004012379
Drive Type: T10000b
Drive Tray Serial: unknown
Bay: Drive_Bay55
HLI Address: X.0.1.6
Vendor: StorageTek
Partition ID: N/A
EWI Messages:
Drive_Bay55(1.1.-1.1.3)
1320 - (1X)
Drive communication time-out 1,1,-1,1,3
(Errors Started - 2018-03-02 10:25:37 Errors Stopped - 2018-03-02 10:25:37)
3842 - (9X)
Drive needs cleaning, drive=1,1,-1,1,3 requester=hli0
(Errors Started - 2018-02-25 09:17:05 Errors Stopped - 2018-03-01 20:11:39)
3992 - (5X)
Warning from device, drive 1,1,-1,1,3: rewindUnload Successful with mediaError: ,  FSC: 395E
Warning from device, drive 1,1,-1,1,3: rewindUnload Successful with mediaError: ,  FSC: 395B
VOLSERS seen in 3992 messages: TV0008T1 (x1) TV0009T1 (x1) TV0024T1 (x1) TV0031T1 (x1) TV0089T1 (x1)
(Errors Started - 2018-02-26 18:47:23 Errors Stopped - 2018-03-01 21:46:40)
3993 - (1X)
Device added, device=drive
(Errors Started - 2018-03-02 10:29:19 Errors Stopped - 2018-03-02 10:29:19)
4064 - (1X)
Info message: Drive tray Serial Number needs to be updated, device=drive
(Errors Started - 2018-03-02 10:29:20 Errors Stopped - 2018-03-02 10:29:20)

2018-03-02 10:24:41 Drives with failures from multiple pieces of media:
1.1.-1.1.3 - Volumes: TV0009T1 , TV0089T1 , TV0031T1 , TV0008T1 , TV0024T1
                Last message seen: 2018-03-01 21:46:40

This drive is showing excessive perm errors on multiple tapes in the last couple of days.
VOLSER   FSC1 FSC2 FSC3 FSC4    HLU_BID       LP  WRAP
TV0009   395e 3965 3961 3517          0     e97f    0b
TV0089   395e 393a 3961 3517          0     cf5d    1c
TV0031   395e 395e 3961 3517          0     1667    03
TV0008   395b 395e 3961 3517          0     f155    12
TV0024   395b 395e 3961 3517          0     ae7f    12

FSC Perm Error Trace Summary

Total Perm Errors Processed:  58
Total Perm Errors After Filtering:  5
Total Lines Processed :  139
All Tapes Processed:  34
All Tapes Processed(unique):  20
Filtered Tapes Processed: 5
Filtered Tapes Processed (unique):  4

 

Changes

 

Cause

Permanent write errors.

Solution

Replace tape drive.


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