| Asset ID: |
1-72-2368203.1 |
| Update Date: | 2018-03-02 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2368203.1
:
T10000C - Drive Put In Maintenance Mode, FSC: 3001 HS_FSC_DS_ASYNC_MSG_TIMEOUT
| Related Items |
- StorageTek T10000C Tape Drive
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-16963257741>
Applies to:
StorageTek T10000C Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Symptoms
2018-01-31 14:45:17 List of tapes that have taken an FSC:
MP1410 (4)
MP2413 (8)
MP2417 (4)
M91870 (4)
MP0507 (8)
M91922 (4)
MP2423 (4)
MP2428 (4)
MP0124 (3)
MP2415 (4)
MP2402 (4)
MP2360 (1)
MP2412 (4)
2018-01-31 14:45:17 Interface Type: FICON
Drive SNO FSC is 3001
(FSC Exact Match Found)
FSC: 3001 HS_FSC_DS_ASYNC_MSG_TIMEOUT
MIM Code: INOPERABLE
FRU: MICROCODE CONF: 95%
FRU: HARDWARE CONF: 5%
Summary: |UCODE TIMEOUT |NO RESPONSE | *** |
Field Text:
DS did not give async msg within 1 second. *
Total Contact Distance | 223145960 Meters || Reset when drive re-manufactured. | (includes high speed component)
Clean Threshold | 10000000 Meters
Times Cleaned | 52 || (does not inlcude Pseudo Cleans).
Power On Hours | 23895 || Total time drive has been powered on.
Loads OK | 109394
Load Errors | 7
----------------
ip_address : 10.0.0.1
subnet_mask : 255.255.255.0
default_route : 255.255.255.0
dhcp_ip_address: 0.0.0.0
mim_flags : 01000000
tape_alerts : 00000000
mim_specific_perm : 0000
mim_specific_fsc : 0000
location_acs : 00
location_lsm : 00
location_panel : 00
location_drive : 00
SNMP Manager List (snmp_manager_ips):
0: 0.0.0.0
1: 0.0.0.0
2: 0.0.0.0
3: 0.0.0.0
4: 0.0.0.0
nodeName: T10000-004008567
----------------
Support Annotations:
T10000C/D - FSC 3001 - These errors are sometimes linked to 3002 errors. There is a code change for 3001 errors in 4.13.101 microcode for T10KD and 3.64.101 code for T10KC. This change will also be in 3.65.103 code.
Reference bug 26378004.
2018-01-31 14:45:17
A drive fatal error (SNO) has occurred. These SNO (Should Not Occur) errors will cause the drive to stop communicating with the host and automatically force a drive dump. The drive will come back online after it IPLs. This action will cause the current tape job to terminate. Engage an L2 Tape Domain engineer to investigate and open a bug as this drive is running on current microcode.
Changes
Cause
Firmware issue.
Solution
Upgrade drive firmware to 3.65.103 or higher.
References
<BUG:26378004> - BCBS - 3001 SNO ERROR
Attachments
This solution has no attachment
