| Asset ID: |
1-72-2366661.1 |
| Update Date: | 2018-03-05 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2366661.1
:
LTO5 Drive Issue
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-16962517099>
Applies to:
HP LTO5 Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Since this drive is powered off it appears that it is unable to collect the drive dump.
Symptoms
TO5 shows as offline on SLconsole Tried to restart from SLconsole but no luck.
2018-02-27 04:09:20 0 drive 0, 0,12,12 reported a Unit Attention.
2018-02-27 04:11:25 0 drive 0, 0,12,12 reported a Unit Attention.
.1.1.1.4 16 MXP40200RG 578000210971 HpUltrium5 HP notPowered I6PS-019.529 warn
2018-02-27 14:47:30 Investigate Drive
HW Address: 1.1.1.1.4
Total EWI Count for 1.1.1.1.4: 438
Error Reason(s):
Warning Reason(s): deviceDB_status
Drive Serial: MXP40200RG
Drive Type: HpUltrium5
Drive Tray Serial: 578000210971
Bay: Drive_Bay16
HLI Address: X.0.12.12
Vendor: HP
Partition ID: N/A
EWI Messages:
Drive_Bay16(1.1.1.1.4)
1116 - (198X)
Drive is not online - checkState src, hliLsm=0
(Errors Started - 2018-02-26 08:30:04 Errors Stopped - 2018-02-27 06:20:55)
1331 - (1X)
Drive Tray error, type=HpUltrium5 faultLed=true fanOk=false tempOk=true powerSupply=false powerSupply48vOk=false
(Errors Started - 2018-02-26 08:13:26 Errors Stopped - 2018-02-26 08:13:26)
3992 - (238X)
Warning from device, drive 1,1,1,1,4: getState requested for drive powered off
Warning from device, drive 1,1,1,1,4: getDriveConfig WARNING for drive powered off
(Errors Started - 2018-02-26 21:42:39 Errors Stopped - 2018-02-27 14:46:54)
1119: 2018-02-26T08:13:26.620, 1.1.1.1.4, root, default, internal, 0, error, 1331, "Drive Tray error", type=HpUltrium5 faultLed=true fanOk=false tempOk=true powerSupply=false powerSupply48vOk=false
Changes
Problem not resolved. Tape drive 1.1.1.1.4 replaced but the tray would not power on. Amber light in the back of the tray and no green light.
Cause
Bad component in drive tray assembly.
Solution
Replaced the HBD card in the drive tray.
Attachments
This solution has no attachment
