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Asset ID: 1-72-2366123.1
Update Date:2018-03-02
Keywords:

Solution Type  Problem Resolution Sure

Solution  2366123.1 :   SL500/IBM LTO - Tape Drive Degraded Operation  


Related Items
  • Sun StorageTek SL500 Modular Library System
  •  
  • IBM LTO5 Tape Drive
  •  
  • IBM LTO4 Tape Drive
  •  
  • IBM LTO6 Tape Drive
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
  •  




In this Document
Symptoms
Changes
Cause
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-16916870503>

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
IBM LTO4 Tape Drive - Version All Versions and later
IBM LTO5 Tape Drive - Version All Versions and later
IBM LTO6 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Considering that the drive status never changes and assuming that multiple tape media was loaded for writing, these leads me to believe that the drive itself has the problem/issue.

Symptoms

The tape drive has a status "A" displayed.

Clean Lifetime Mounts        28
Drive LIfetime Unload Temps 0
Drive Lifetime Load Perms 7
Drive Lifetime Load Temps 1
Drive Lifetime MB Read         799172
Drive Lifetime MB Written 366291363
Drive Lifetime Mounts         655
Drive Lifetime Read Perms 3
Drive Lifetime Read Temps 37
Drive Lifetime Unload Perms 0
Drive Lifetime Write Perms 15
Drive Lifetime Write Temps 8467

0 0000: No Error Detected FUJIFILM 4FC2EVHX BBH4 (df111117d) 4827: Clean due to Performance        FFh 00 00 00 00 00 00 00 00 0 20 C: Clean Required 820515031 371d 22h:29m:54s 008046 0
1 0000: No Error Detected FUJIFILM 4GC2A594 BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 126300243 372d 07h:57m:31s 009167 0
2 0000: No Error Detected FUJIFILM 4FC2F826 BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 368594425 372d 20h:29m:30s 009184 0
3 0000: No Error Detected FUJIFILM 35100822 BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 055241213 373d 19h:38m:17s 009229 0
4 0000: No Error Detected FUJIFILM 4FC2F6W5 BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 482047759 374d 11h:19m:58s 009646 0
5 0000: No Error Detected HP 91120349        BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 851718182 375d 11h:32m:58s 009090 0
6 0000: No Error Detected HP 91120361        BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 272636243 377d 08h:25m:29s 009095 0
7 0000: No Error Detected FUJIFILM 35100331 BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 324973213 378d 00h:20m:29s 009142 0
8 0000: No Error Detected FUJIFILM 4GC1XHAR BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 519905334 378d 18h:24m:36s 009177 0
9 0000: No Error Detected FUJIFILM 4FC2F71D BBH4 (df111117d) 4823: Bad Head Backward Direction FFh 00 00 00 00 00 00 00 00 0 20 A: Drive Problem 283126667 380d 17h:00m:07s 009194 0

4823:  FsczzERRMAP_SAR_FSC_HSARSJR_BAD_HEAD_BACKWARD_WRITE
HSARS Jr. detects Write backward direction head failure.

Changes

 

Cause

 Defective write head on drive.

Solution

Replace tape drive.


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