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Solution Type Problem Resolution Sure Solution 2362646.1 : Logging in as ilom-admin on a 36P or GW Infiniband Switch running Firmware 2.2.8-2 hangs as well as the spsh command hangs
In this Document
Created from <SR 3-16881578619> Applies to:Sun Datacenter InfiniBand Switch 36 - Version All Versions to All Versions [Release All Releases]Sun Network QDR InfiniBand Gateway Switch - Version All Versions to All Versions [Release All Releases] Information in this document applies to any platform. Failed to ssh NM2-GW IB switches ILOM as ilom-user post upgrading to IB switch firmware 2.2.8-2 Unable to SSH to NM2-GW & 36P IB switches ILOM through user ilom-admin, command appears to be hung SymptomsLogging into Infiniband switch as ilom-admin user hanges as well as logging in as root and starting ILOM with the spsh command Also, command spsh is also hung. ilom service failed to reboot [root@ibswitchgw01-adm ~]# service ilom status [root@ibswitchgw02-adm ~]# service ilom status
ChangesUpgraded to Switch Firmware version 2.2.8-2 CauseILOM Services stack is partly started with few processes. [root@IBSwitch-adm ~]# version
SUN DCS gw version: 2.2.8-2 Build time: Nov 24 2017 11:27:04 [root@IBSwitchgw02-adm ~]# service ilom status
ILOM stack is partly started with 9 processes. ILOM daemons that failed to start are : IPMIMain MsgHndlr PEF LAN plathwsvcd stdiscoverer stlistener And, ILOM stack subsystem is not locked! ILOM daemons may have been started manually! [root@IBSwitch-adm ~]# service ilom stop
Stopping ILOM stack Stopping Servicetags listener: stlistener. Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Stopping Servicetags discoverer: stdiscoverer. Stopping webgo Web Server: webgo Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Stopping lu main daemon: lumain Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping Platform Services Daemon: plathwsvcd Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping IPMI Stack: Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping Fault Diagnosis Daemon: fdd Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping Error Telemetry Collection Daemon: etcd Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping ipmi log manager daemon: logmgr Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping Event Manager: eventmgr Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Stopping capidirect daemon: capidirectd Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Done Invalid ring ID: 'KPALIVE' Usage: ilom_trace [-f <dblog_file>] [-n <filename>] -r <ring_id> [-m <ring_mask>] [-l <TRACE | DEBUG | EXIT | FUNC | ENTRY | INFO | WARN | ERROR | ERR_EXIT | CRITICAL | FATAL | MAX | <number>> ] args... Could not get TMB block Could not get TMB block [root@IBSwitch-adm ~]# service ilom start
Creating home directories Updating FW version Running plat...Done running plat Preparsing sensor.xml... ( took 0 seconds ) done Starting capidirect daemon: capidirectd . Done Starting Event Manager: eventmgr . Done Starting ipmi log manager daemon: logmgr . Done Starting Error Telemetry Collection Daemon: etcd . Done Starting Fault Diagnosis Daemon: fdd . Done Starting IPMI Stack: . Done Starting Platform Services Daemon: plathwsvcd . Done Setting ILOM IPMI firewall rules Starting lu main daemon: lumain . Done Starting webgo Web Server: webgo . Done Starting Servicetags discoverer: stdiscoverer. Starting Servicetags listener: stlistener. Warning... Configuring stlistener for keep_me_alive when already configured Starting platform_logger [root@IBSwitch-adm ~]# service ilom status ILOM stack is running. SolutionRe-start the ilom services stack. # service ilom status # service ilom stop # service ilom start # service ilom status
This being an Internal Exalogic Lab Environment Customer had already rebooted both the IB Switches but it did not work This symptom will be seen every time the switch is power-cycled.
References<BUG:27478121> - JAN 2018 PSU IB FIRMWARE 2.2.8-2 STATE LEAVES GUEST VMS UNSTARTABLEAttachments This solution has no attachment |
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