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Asset ID: 1-72-2355637.1
Update Date:2018-02-26
Keywords:
Solution Type  Problem Resolution Sure

Solution  2355637.1 :   FS System: After Replacing IOM at Capacity DE2-24C System Shows RAID_EVENT_ENCLOSURE_SBB_MIDPLANE_INTERCONNECT_STATUS_CRITICAL Events  

Related Items 
    

  • Oracle FS1-2 Flash Storage System
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>DISK>Flash Storage>SN-EStor: FSx
    •  






In this Document


Symptoms


Changes


Cause


Solution


References

Created from <SR 3-16691903791>


Applies to:  

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.



Symptoms


 A System Alert of RAID_EVENT_ENCLOSURE_SBB_MIDPLANE_INTERCONNECT_STATUS_CRITICAL is observed.


Changes


 An Input/Output Module (IOM) has recently been replaced in a DE2-24C Enclosure or a new DE2-24C Enclosure has been added to the system.


Cause


 IOMs from logistics and those in DE2-24C add-ons come with a firmware version (0010) that does not properly handle certain I2C inquiries in a timely fashion.


Solution


Upgrade the IOM firmware version to 001E. Since this version has been included with every Generally Available software releases with the FS1-2, the IOM upgrade will happen with a simple restart of the system. 


NOTE: a restart of the system will make the data on the FS1-2 inaccessible until the system is back up.


From the Oracle FS System Manager (GUI):


    

  1. Login in using the administrator account.
    2. 

  2. Select Oracle FS from the menu bar.
    3. 

  3. Select Restart
    4. 

  4. Select OK in the pop-up window.
    5. 



From the Oracle FS Command Line Interface (fscli):


    

  1. Log in using the administrator account.
    2. 

  2. Issue the restart command:
    

    # fscli system -restart

    Command Succeeded

    #
    

    3. 



References
 <BUG:27439986> - ADD SUPPORT FOR ON-THE-FLY IOM UPDATE FOR DE ADD AND IOM GM IN R6
 <BUG:27019515> - RAID_EVENT_ENCLOSURE_SBB_MIDPLANE_INTERCONNECT_STATUS_CRITICAL EVENTS
 <BUG:19069260> - SMP OPERATION FAILED (ERROR_HW_TIMEOUT) IN PMCS LOGS; I2C.*FAILED FAULT DETECTED
<NOTE:2124209.1> - FS System:  An Enclosure IO Module lists a Different Firmware Revision than other IO Modules



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