VSM6 and VSM7 - Healthcheck status messages indicating the Cluster or VSM is "not fully functional"

Asset ID:	1-72-2353792.1
Update Date:	2018-03-21
Keywords:

Solution Type Problem Resolution Sure

Solution 2353792.1 : VSM6 and VSM7 - Healthcheck status messages indicating the Cluster or VSM is "not fully functional"

Applies to:

StorageTek Virtual Storage Manager System 6 (VSM6) - Version All Versions to All Versions [Release All Releases]
StorageTek Virtual Storage Manager System 7 (VSM7) - Version 7.1.2 to 7.1.2 [Release 7.0]
Information in this document applies to any platform.

Symptoms

A Healthcheck review shows any of the following status messages:

# CLUSTER STATUS: Cluster is not fully functional (failover?)
SC_RES_STATE_FULLY_OPERATIONAL (23 of 24)

# Cluster status (scstat -g):
VSM application is not fully operational. Command will not be run.

# Quorum status (clq status):
VSM application is not fully operational. Command will not be run.

# Check for fenced components (FC, TDX, SSD):
VSM application is not fully operational. Command will not be run.

# Cluster is not fully functional (failover?)
cluster_scstat_g.txt: SC_RES_STATE_FULLY_OPERATIONAL (23 of 24)

==> INFO(rc=6): Cluster resources are not fully operational (SC_RES_STATE_FULLY_OPERATIONAL),
SSD resources cannot be validated at this time

Further in the Healthcheck, the operational resources listed show the ivle1-rs is Waiting for Config

## /usr/cluster/bin/scstat -g

Resource: ivle1-rs vsmpriv1 Online Online - SC_RES_STATE_WAITING_FOR_CONFIG

There are no operational issues and the Healthcheck SUMMARY RESULT shows NO failures.

Changes

Microcode upgrade to 7.1.2.03.000.

Cause

7.1.2.03.000 code introduces a resource called ivle1-rs on node 1 only.
This resource is used only for VSM7 cloud attachment, and it is NOT supported on VSM6.

This resource is not operational until it is configured.

Solution

There is NO failure on VSM6. The ivle resources is not supported on VSM6 and the status output is in error.

There is NO failure on VSM7 if ivle is not configured, for the same reason.

With VSM7, ivle is normally not configured and is not required unless Cloud attachment is planned.

These erroneous status are corrected in the current code release 7.1.2.04.000a.

Attachments

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