R4 Software Upgrade Staging Fails with "Body of the request is greater than the maximum size allowed"

Asset ID:	1-72-2351007.1
Update Date:	2018-04-30
Keywords:

Solution Type Problem Resolution Sure

Solution 2351007.1 : R4 Software Upgrade Staging Fails with "Body of the request is greater than the maximum size allowed"

Applies to:

Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

On R4 when trying to stage a R5 upgrade package, the upload fails with the message: "Body of the request is greater than the maximum size allowed. This is usually due to an attempt to upload a file that is too large."

Cause

Solution

Use axiomcli to upload the package.

Download the axiomcli from the Axiom GUI in Support/Download Utilities/Command Line Interface
axiomcli axiom_login -u administrator -p password hostname_or_ip
axiomcli ec_update -add -package Ax600_FN_050xxx-yyyyyy.tgz

Note: the ec_update command cannot accept a filename with spaces in the file or the file path.

Attachments

This solution has no attachment