Sefos Crashing and dropping all connections on ES1-24 or 72P Switch

Asset ID:	1-72-2347752.1
Update Date:	2018-01-11
Keywords:

Solution Type Problem Resolution Sure

Solution 2347752.1 : Sefos Crashing and dropping all connections on ES1-24 or 72P Switch

Applies to:

Sun Network Switch - Version All Versions to All Versions [Release All Releases]
Oracle Switch ES1-24 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

All connections getting dropped over Sun Ethernet Switch.

Messages show the following:

Dec 13 07:44:17 switch2logger: iss DIED TOTAL_DEATHS:1 <---------------------------sefos restarted
Dec 13 07:44:43 switch2kernel: focalpoint: Found VantagePoint at
PCI Bus #02 Device ID 0xfde1 Revision 0x0101803d
Dec 13 07:44:43 switch2kernel: focalpoint:
---------------------------------
Dec 13 07:44:43 switch2kernel: focalpoint: VantagePoint 1.1, build
#61
Dec 13 07:44:43 switch2kernel: focalpoint:
---------------------------------
Dec 13 07:44:43 switch2kernel: focalpoint: Found VantagePoint at
PCI Bus #05 Device ID 0xfde1 Revision 0x0101803d
Dec 13 07:44:43 switch2kernel: focalpoint:
---------------------------------
Dec 13 07:44:43 switch2kernel: focalpoint: VantagePoint 1.1, build
#61
Dec 13 07:44:43 switch2kernel: focalpoint:
---------------------------------
Dec 13 07:44:43 switch2logger: RESTART OUTPUT - -
Dec 13 07:44:43 switch2logger: iss DIED REASON: NO_PS

.
.
   /SYS/sefos
      Properties:
          type = Fabric Switch OS
          status = enabled
          uptime = 0 days, 18:02:56 <--------------------------------Restart Time

Changes

New network monitoring application added to the Customer network can trigger this issue. End user running snmpget can also trigger this issue.

Cause

Firmware versions older than 1.3.1.21 (ES1-24), or 1.2.2.23 (72P) can hit this issue.

Solution

Disable ILOM SNMP as a work around or install firmware version 1.3.1.21 or later for ES1-24 or install 1.2.2.23 or later for 72P

Disable SNMP monitoring from the ILOM CLI prompt as a quick work around.

-> cd /SP/services/snmp
-> set servicestate=disabled


Download Patch 13255111: SUN NETWORK 10GBE SWITCH 72P 1.2 to get the latest version of firmware for the 72P and follow the patch README to update firmware
Download Patch 17050841: ORACLE SWITCH ES1-24 1.3 to get the latest version of firmware for the ES1-24  and follow the patch README to update firmware

References

<BUG:25569415> - SEFOS RESTART
<BUG:25071400> - RIP: SEFOS CRASH DURING CONFIGURATION
<BUG:21474511> - DOING SHUT/NO SHUT ON PORT-CHANNEL INTERFACES RESULTED IN A CRASH
<BUG:21609537> - INCONSISTENT PVRST BEHAVIOUR, ALSO CONSISTENTLY CRASHES

Attachments

This solution has no attachment