StorageTek SL150 Modular Tape Library
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL150 Library
 

In this Document

Symptoms

Cause

Solution

References

Created from <SR 3-16545344181>

Applies to:

Symptoms

Cartridge Stuck
Drive Information status is showing a drive with FATAL error.

2017-12-31T20:35:14.325,9037,DRIVE_FAILED_AUDIT,1,Module 3 Bottom DriveAssembly,2,Robot,,,,,,,Reseat/replace drive. Inspect/replace robot. Check for obstruction.

Cause

Drive Id 6 got load error with tape XXXXXX and after status FATAL was seen in the drive information. See Below:

Message from Eventlog of the SL150.
2017-12-31T20:32:42.535, 0.0.0.0.0, 3200, ifm, , error, 3000, 3318, "(request id = HOST/0x98869b8) IfmMove::commonMoveCommand(): LOAD DRIVE: (P:MR) 2:3,Bottom Drive with tape XXXXXX request failed:"

From Drive Information
6 10WT030182 IBM LTO 7 G341 2 0.0.0.0 Fibre 0,3,2,11 false false false false Fatal

Solution

===> The customer re-seated Drive Id6 and then dismounted the tape using the Web console..

Procedure to Reseat the Drive:

To Remove the Tape Drive from Drive Bay:

Note – The bridging tape drive is located in the top drive slot of the base module. The robot control is a SCSI Medium Changer device that appears as LUN 1 on a bridging tape drive. If the library is partitioned, there must be two tape drives in the base module, and each tape drive provides the robot control for its assigned partition. If the failed drive is the bridging drive then the SL150 library must be taken offline to the host as replacing the tape drive will cause the host to lose connectivity to the SL150 library. If the tape drive is not a bridging drive then it can be hot swapped.

1.Quiesce activity for this tape drive.

2.Log into the SL150 remote interface using your browser.
3.(Optional) Enable the locate library indicator.
4.Prepare the tape drive for removal:
a.Click Library on the left of the remote interface.
b.Move the cursor to the drive you need to replace.
c.Click the drive icon and select Remove Drive.
d.Click OK in the confirmation dialog box. The physical LED at the rear of the drive tray lights to indicate the drive is ready for removal.

5.Remove the tape drive. Not need take out of the bay completely;
a.Access the back of the library (open the rear door of the rack, if applicable).
b.Locate the tape drive with the blue LED (indicates drive is ready for removal).
c. Wait 1 minute and follow with procedure.

To Reconnect the Drive Tray again:

Caution – ESD damage. Do not touch any electronic components or contacts.

1. Connect again the drive tray;
a.Grasp the rear corners of the drive tray.
b.Guide the front of the drive tray into the module drive slot.
c.Push the drive tray completely into the drive slot.
d.Verify that the LEDs are active on the rear of the drive tray.
e.Tighten the captive thumbscrews firmly on each side of the drive tray to make sure there is no tray movement in any direction.

2. Push the Locate indicator on the robot CRU to extinguish the light, if applicable.
3. Confirm that the library recognizes and accounts for the drive from the Web GUI or front Op Panel.

Note – Identify the tape drive firmware version (see Appendix B, “Drive Firmware”). You might need to load a firmware version that is consistent with other installed tape drives.

4. Use Web Gui to dismount the cartridge;
5. Log out of the SL150 remote interface or return the touch screen to Home.

Below is the doc to replace the drive. This is the same procedure but you insert same drive.

==> SL150 - How to Remove/Replace a Tape Drive CRU in the StorageTek SL150 Modular Tape Library [VCAP] (Doc ID 1473764.1)

References

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