Sun Microsystems, Inc.  Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-2336486.1
Update Date:2018-04-04
Keywords:

Solution Type  Problem Resolution Sure

Solution  2336486.1 :   How To Verify Transceiver Type Installed In Oracle Sun Storage Branded Qlogic 16Gb Fibre Channel / 10Gb FCoE Universal HBA On Solaris 11.2 And Later  


Related Items
  • Sun Storage FC HBA
  •  
  • Oracle Server X6-2
  •  
  • Qlogic FC HBA
  •  
Related Categories
  • PLA-Support>Sun Systems>DISK>HBA>SN-DK: FC HBA
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-16179956241>

Applies to:

Oracle Server X6-2 - Version All Versions and later
Qlogic FC HBA - Version All Versions to All Versions [Release All Releases]
Sun Storage FC HBA - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

2 Oracle 16Gb Dual Port Qlogic FC HBA cards

OPTION# / PART# FRU MODEL SSID BUS xGb PORTS
7101673/7101674 7023303 QLE8362 24d/24f PCI-E 16Gb 2

 

Only first port of dual port fc hba card has a sfp inserted.

Physical cabling connectivity has been verified.

 

Problem

FC HBA port does not come online when connected to storage.

 

Changes

 

Cause

Finding/Recommendation

- per command output SFPs are invalid
- NON-Oracle (Hitachi) SFPs are installed in the cards PN FTLF8529P4BCV-HD instead of Oracle Qlogic SFP FTLF8529P4BCV-QL
- Only Oracle Qlogic SFP FTLF8529P4BCV-QL are supported in the card

 


 
root@host:~# /usr/lib/ssm/fwupdate/qlogic/qaucli -dm all general
Installation directory: /usr/lib/ssm/fwupdate/qlogic
Working dir: /root

 


--------------------------------------------------------------------------------
HBA/OS Instance 0/0: QLE8362 Port 1 WWPN 21-00-00-0E-XX-XX-XX-XX PortID 00-00-00
Link: SFP Invalid
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Media Information
--------------------------------------------------------------------------------
  Vendor: FINISAR CORP.
  Type: 800-M5-SN-S
  Part Number: FTLF8529P4BCV-HD
  Speed: 400 MBytes/Sec 1600 MBytes/Sec 800 MBytes/Sec
  Revision: A
  Serial Number: PXP00XQ
QLogic SFP Installed: No
--------------------------------------------------------------------------------
  Temperature Voltage Tx Bias Tx Power Rx Power
  (C) (V) (mA) (mW) (mW)
  -------------- ------- ------- -------- --------
  Value 46.37 3.46 7.53 0.4708 0.5233
  Status Normal Normal Normal Normal Normal
  High Alarm 75.00 3.60 12.00 1.0000 1.2589
High Warning 70.00 3.50 11.50 0.7943 1.0000
 Low Warning 0.00 3.10 2.00 0.1585 0.0158
  Low Alarm -5.00 3.00 1.00 0.1259 0.0100

 


--------------------------------------------------------------------------------
HBA/OS Instance 1/1: QLE8362 Port 2 WWPN 21-00-00-0E-XX-XX-XX-XX PortID 00-00-00
Link: SFP not installed
--------------------------------------------------------------------------------
Unable to retrieve SFP data!

 


--------------------------------------------------------------------------------
HBA/OS Instance 2/2: QLE8362 Port 1 WWPN 21-00-00-0E-XX-XX-XX-XX PortID 00-00-00
Link: SFP Invalid
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Media Information
--------------------------------------------------------------------------------
  Vendor: FINISAR CORP.
  Type: 800-M5-SN-S
  Part Number: FTLF8529P4BCV-HD
  Speed: 400 MBytes/Sec 1600 MBytes/Sec 800 MBytes/Sec
  Revision: A
  Serial Number: PXP17PH
QLogic SFP Installed: No
--------------------------------------------------------------------------------
  Temperature Voltage Tx Bias Tx Power Rx Power
  (C) (V) (mA) (mW) (mW)
  -------------- ------- ------- -------- --------
  Value 42.16 3.42 7.54 0.5411 0.4751
  Status Normal Normal Normal Normal Normal
  High Alarm 75.00 3.60 12.00 1.0000 1.2589
High Warning 70.00 3.50 11.50 0.7943 1.0000
 Low Warning 0.00 3.10 2.00 0.1585 0.0158
  Low Alarm -5.00 3.00 1.00 0.1259 0.0100

 


--------------------------------------------------------------------------------
HBA/OS Instance 3/3: QLE8362 Port 2 WWPN 21-00-00-0E-XX-XX-XX-XX PortID 00-00-00
Link: SFP not installed
--------------------------------------------------------------------------------
Unable to retrieve SFP data!

 


 

Solution


- do not used NON-Oracle SFPs parts
- purchase/install Oracle 16Gb Qlogic SFPs PN 7023066 [C] Pair of 16Gbps Long Wave SFP+
 

 See also

<Document 1924039.1> How To Set Qlogic CNA Personality - Sun Storage Qlogic 16Gb FC HBA Universal / 10GB FCoE - Report SFP: Invalid, Reason: 1000 at the OBP


Attachments
This solution has no attachment
  Copyright © 2018 Oracle, Inc.  All rights reserved.
 Feedback