ODA: "oakcli update -patch 12.1.2.12.0 --server --local" Fails With "ZOP-40: The patch(es) has conflicts"

Asset ID:	1-72-2336048.1
Update Date:	2017-12-05
Keywords:

Solution Type Problem Resolution Sure

Solution 2336048.1 : ODA: "oakcli update -patch 12.1.2.12.0 --server --local" Fails With "ZOP-40: The patch(es) has conflicts"

Applies to:

Oracle Database Appliance X6-2 HA Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 12.1.2.12 to 12.1.2.12 [Release 12.1]
Information in this document applies to any platform.

Symptoms

"oakcli update -patch 12.1.2.12.0 --server --local" failed with the next error on ODA node:

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2017-12-04 16:40:00: ERROR: The CheckConflictAgainstOH check failed for the Home /u01/app/12.1.0.2/grid for the patch /tmp/oakpatch/gi/12.1.0.2.0/26609783/26381480/26609783
2017-12-04 16:40:00: The CheckConflictAgainstOH check failed with the error: Oracle Interim Patch Installer version 12.2.0.1.8
Copyright (c) 2017, Oracle Corporation. All rights reserved.

PREREQ session

Oracle Home : /u01/app/12.1.0.2/grid
Central Inventory : /u01/app/oraInventory
from : /u01/app/12.1.0.2/grid/oraInst.loc
OPatch version : 12.2.0.1.8
OUI version : 12.1.0.2.0
Log file location : /tmp/oakpatch/gi/opatch/opatch2017-12-04_16-39-55PM_1.log

Invoking prereq "checkconflictagainstoh"

ZOP-40: The patch(es) has conflicts with other patches installed in the Oracle Home (or) among themselves.

Prereq "checkConflictAgainstOH" failed.

Summary of Conflict Analysis:

There are no patches that can be applied now.

Following patches have conflicts. Please contact Oracle Support and get the merged patch of the patches :
25886529, 26609783

Whole composite patch Conflicts/Supersets are:

Composite Patch : 26609783

Bug Conflict with 25886529

Detail Conflicts/Supersets for each patch are:

Sub-Patch : 25755742

Bug Conflict with 25886529
Conflicting bugs are:
24908321

OPatch succeeded.

2017-12-04 16:40:00: ERROR: The conflict checks failed for the Home /u01/app/12.1.0.2/grid
2017-12-04 16:40:00: INFO: Removing the Home /u01/app/12.1.0.2/grid from the list of Homes to be patched
2017-12-04 16:40:00: ERROR: Check conflicts failed for Grid home
2017-12-04 16:40:00: ERROR: Unable to apply the GRID patch
2017-12-04 16:40:00: ERROR: Failed to patch server (grid) component

Cause

a) The next 2 patches have conflicts:

Composite Patch : 26609783 [Bug 26609783 - DATABASE PATCH SET UPDATE 12.1.0.2.170814]
Conflicts with: 25886529 [Bug 25886529 - MERGE REQUEST ON TOP OF DATABASE PSU 12.1.0.2.170418 FOR BUGS 23053606 23108128]

b) The same problem is reported in the next bug:

Bug 26747470 - 12.1.2.11->12.1.2.12 GI PATCH FAILED DUE TO CONFLICT CHECKS FAILED

Solution

We need to rollback the Patch: 25886529 from the Grid Infrastructure Home as follows:

a) As root OS user execute the next command:

# ./rootcrs.pl -unlock

b) As grid OS user rollback the patch:

$> opatch rollback -id 25886529

c) As root OS user execute the next command:

# ./rootcrs.pl -patch

d) Then perform the next steps as root OS user:

# oakcli update --patch 12.1.2.12.0 --clean

# oakcli update -patch 12.1.2.12.0 --server --local

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References

<BUG:26747470> - LNX64-121-CMT:12.1.2.11->12.1.2.12 GI PATCH FAILED DUE TO CONFLICT CHECKS FAILED

Attachments

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