SL150 - DRIVE_COMM_FAILURE - Fault Code:9020

Asset ID:	1-72-2330233.1
Update Date:	2017-11-27
Keywords:

Solution Type Problem Resolution Sure

Solution 2330233.1 : SL150 - DRIVE_COMM_FAILURE - Fault Code:9020

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

The SL150 logs show that a drive or drives were found to be in a fatal status.
SL150 Version: 0260 (1.66.00)

Symptoms

Drive renegotiate link issue.

2017-11-14 11:54:26 A drive renegotiate link issue has occurred on Drive Module 1 Bottom. Total errors: 1
2017-11-14 10:44:51 A drive reset condition has occurred on Drive Module 1

2017-11-14 11:59:22 0018 - DRIVE_COMM_FAILURE - Fault Code:9020

Cause

Drive is defective.

Solution

Probable Failed Components:
1. Module 1 Bottom Drive Assembly
2. Robot
3. Module 1 Motherboard

Actions to Take:
Reseat/replace drive. A drive dump should be pulled to verify functionality of the drive.
Reseat/replace controller.
Replace motherboard'

Drive was replaced to resolve issue.

Applies to:

Attachments

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