Sun ZFS Storage 7320
 
Oracle ZFS Storage ZS5-4
 
Oracle ZFS Storage ZS3-4
 
Oracle ZFS Storage ZS5-2
 
Sun ZFS Storage 7420
 
Oracle ZFS Storage ZS4-4
 
Sun ZFS Storage 7120
 

PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: ZS
 

In this Document

Symptoms

Changes

Cause

Solution

References

Applies to:

Symptoms

 When collecting an Appliance Kit support bundle, infiniband IB ports go down/offline and then come back up/online.

Changes

 The array appliance kit code was upgraded to the 8.7.(0-11) version.

Cause

 Commands were added to the appliance kit support bundle to collect Infiniband diagnostic data. One of the commands is saquery and that command can cause this problem.

Solution

Bug 26998050 has been written to investigate this issue.

This bug is listed as fixed in the ak8.7.12 version and above.

If the ak code version you are running is ak8.7.0 through ak8.7.11 then:

Avoid collecting a supportbundle from the BUI or running the CLI sendbundle command.

As a workaround, a workflow is available that will correct the akbundle script to comment out the offending saquery commands.

Click on this link to download the workflow:    Bug26998050_akbundle-saquery.akwf

Download this workflow to the affected array and run.

Once the workflow is run on the array, the akbundle script will be corrected to prevent execution of the commands causing the problem - afterwards support bundles can be safely collected.

 NOTE: If applying in a cluster workflow needs to be run on both heads individually.

NOTE: Workflow is 10/31/17 workflow version.

References

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