| Asset ID: |
1-72-2322165.1 |
| Update Date: | 2017-11-02 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2322165.1
:
SL500 - FETCH Request of Tape Failed. Robotic Arm Failure
| Related Items |
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Created from <SR 3-16016147585>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
SLConsole is reporting Robot is in error/unknown state and Amber LED is lit active.
2017-10-21T22:36:08.861 0.0.1.0.7 503 robot /usr/local/bin/Ifm error0000 5010 "Director - fetchResponse() servo mech reach event 5010 at 5234 tachs, 4817 mils"
2017-10-21T22:36:08.925 0.0.0.0.0 3202 ifm error3000 3312 "(request id = HOST/0x10257458) ***ERROR::IfmMove::doFetch(): WE ARE INOP"
2017-10-21T22:36:09.440 0.0.0.0.0 3202 ifm error3000 3312 "(request id = HOST/0x10257458) IfmMove::commonMoveCommand(): FETCH request of tape L41831L4 from (LMRC) 0,3,7,1 failed:"
Changes
Cause
Obstruction caused by damaged lever.
Solution
Found robot interlock lever bent. Straightened. Library rebooted and 'Service Robot' LED cleared.
Attachments
This solution has no attachment
