SL150 - Robot Z Internal Error 9131 After Installing Base Chassis

Asset ID:	1-72-2316283.1
Update Date:	2017-10-13
Keywords:

Solution Type Problem Resolution Sure

Solution 2316283.1 : SL150 - Robot Z Internal Error 9131 After Installing Base Chassis

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

FSE replaced the robot assembly.

Upgraded the library firmware to 0300.

FSE could access the library and perform diagnostics test, everything worked well. However, the customer couldn't see the library devices on their server. The SL150 library is detected by the Operating system.
Rebooted the server, however, issue still persists.

Symptoms

Robot Z internal error 9131 after installing base chassis.

Library is not operational.

Changes

New Installation.

Cause

Defective robot.

Solution

1. Replaced the robot assembly.

2. Upgraded the code to 0300.

3. Powered down the library and also server.

4. Powered up the library and server.

5. Checked whether the library is detected on the BIOS.

6. Reconfigured the library on the OS and backup application.

In this case, powering DOWN server & library, and then powering UP library , server resolved the issues.

References

<NOTE:1589082.1> - SL150.9131.robot.z.internal.error
<NOTE:2020327.1> - SL150 - How to Use the KLM Card and USB Stick from Old Base Chassis to Prevent a S/N Mismatch
<NOTE:1474172.1> - SL150 - How to Find Firmware Update Patches and Upgrade the StorageTek SL150 Modular Tape Library With Those Firmware Patches
<NOTE:2032775.1> - SL150 - Browser Support
<NOTE:1612011.1> - SL150 - BUI Issue With IE 7 and IE 8 -Library Online button Missing

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