UAM 0563 IMT Bit Rate Mismatch Detected

Asset ID:	1-72-2304958.1
Update Date:	2017-09-18
Keywords:

Solution Type Problem Resolution Sure

Solution 2304958.1 : UAM 0563 IMT Bit Rate Mismatch Detected

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.0 and later
Tekelec

Symptoms

IMT BUS A in restricted state (IS-ANR).

Error Code: UAM 0563 IMT Bit rate mismatch detected

Issue Capture:

IMT SYSTEM
ALARM STATUS = ** 0563 IMT Bit rate mismatch detected

IMT PST SST AST
A IS-ANR Restrict -----
ALARM STATUS = No Alarms.

IMT PST SST AST
B IS-NR Active -----
ALARM STATUS = No Alarms.

No service impact, Bus B in service normal and processing traffic.

Changes

Cause

Bus A was in restricted status due to HIPR2 card at location 2209 FAILED BERT TEST

  CARD TYPE PST SST AST BITRATE BITRATE BERT
  (OPER) (ACT) STATUS
  ---------------------------------------------------------------------------
  1109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  1110 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  1209 HIPR2 IS-NR Active ----- HIGH LOW PASS
  1210 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  1309 HIPR2 IS-NR Active ----- HIGH LOW PASS
  1310 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  2109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  2110 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  2209 HIPR2 IS-ANR Restrict ----- HIGH LOW FAIL
  2210 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  2309 HIPR2 IS-NR Active ----- HIGH LOW PASS
  2310 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  3109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  3110 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  3209 HIPR2 IS-NR Active ----- HIGH LOW PASS
  3210 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  3309 HIPR2 IS-NR Active ----- HIGH LOW PASS
  3310 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  4109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  4110 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  4209 HIPR2 IS-NR Active ----- HIGH LOW PASS
  4210 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  4309 HIPR2 IS-NR Active ----- HIGH LOW PASS
  4310 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  5109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  5110 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  5209 HIPR2 IS-NR Active ----- HIGH LOW PASS
  5210 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  5309 HIPR2 IS-NR Active ----- HIGH LOW PASS
  5310 HIPR2 IS-NR Active ----- HIGH HIGH PASS
  6109 HIPR2 IS-NR Active ----- HIGH LOW PASS
  6110 HIPR2 IS-NR Active ----- HIGH HIGH PASS

Solution

Following are the steps to recover the card that shows BERT test failed

Initialize the problematic card.
In case the problem persists, Reseat the card. Please, make sure the related BUS needs to inhibited before performing a reseat.
Replace the card with spare using procedure from Customer Documentation -> Maintenance Guide -> HIPR2 card replacement.

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