Sefos Restart on NEM

Asset ID:	1-72-2304788.1
Update Date:	2017-09-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2304788.1 : Sefos Restart on NEM

Applies to:

Sun Blade 6000 System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SEFOS version 1.2.2.15 is restarting several times per day on NEM0 and NEM1.

Messages show

@var@log@messages:Jun 26 04:13:07 sb6000-nem0 logger: iss DIED TOTAL_DEATHS:263 <----Increasing
@var@log@messages:Jun 27 04:15:09 sb6000-nem0 logger: iss DIED TOTAL_DEATHS:264
@var@log@messages:Jun 27 04:15:49 sb6000-nem0 logger: iss DIED TOTAL_DEATHS:265
@var@log@messages:Jun 28 04:14:18 sb6000-nem0 logger: iss DIED TOTAL_DEATHS:266
@var@log@messages:Jun 29 04:12:06 sb6000-nem0 logger: iss DIED TOTAL_DEATHS:267
@var@log@messages:Jun 30 04:14:06 sb6000--nem0 logger: iss DIED TOTAL_DEATHS:268

Cause

New bug 26501870 - NEM 1.2.2.15 experiencing restarts after receiving SNMP get.

Solution

The work around is to disable snmp on the ILOM .

-> set /SP/services/snmp/ servicestate=disabled
Set 'servicestate' to 'disabled'

Engineering to release the fix in NEM version 1.2.2.17.

See README for patch 13255101 for the current available release.

References

<BUG:26501870> - NEM 1.2.2.15 EXPERIENCING RESTARTS

Attachments

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