EM ASR Reporting AggregateSensors:AlarmStatus on Infiniband Switch running firmware 2.1.8

Asset ID:	1-72-2299636.1
Update Date:	2017-12-05
Keywords:

Solution Type Problem Resolution Sure

Solution 2299636.1 : EM ASR Reporting AggregateSensors:AlarmStatus on Infiniband Switch running firmware 2.1.8

Applies to:

Exadata X4-8 Hardware - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Hostname: db02
Product Type: EM ASR PRODUCT
Summary:SASR:oracle_ibswitch:metric_alert:AggregateSensors:AlarmStatus- This is an automated ib switch error

Message Payload Data:
http://xml.apache.org/xalan/java http://xml.apache.org/xslt
IssueType = EVENT_METRIC_ALERT
TargetType = Oracle Infiniband Switch
TargetName = iba0.rf3prod.mfg.xyz.com
TargetVersion = 2.1.8.1.0
CCRTargetGUID
EMTargetGUID = 3C49E968FB7B350B26042A7BAB9C49BE
HostName = db02.xyz.com
HostSerialNo = 1415NM8001
HWArchitecture = GenuineIntel
OS = Oracle Linux Server release 6.8
PlatformID = 226
PlatformVersionID = 8049
GroupType = 1
GroupId = 28929C38453278011AC9943CFD540F8E
IncidentID = 74529
IncidentGUID = 5611E0E9B9CF1507E0532F01080A3E82
IncidentCategories = Fault
IncidentSummary = The aggregate sensor /SYS/CHASSIS_STATUS has a fault.
IncidentCreatedTime = 2017-08-06T08:05:21.000+00:00
EventName = AggregateSensors:AlarmStatus
EventClass = metric_alert
EventExpression = oracle_ibswitch:metric_alert:AggregateSensors:AlarmStatus
eventMessage = The aggregate sensor /SYS/CHASSIS_STATUS has a fault.
Metal Level = 1
SR Mode = 1
oracle.sysman.asr.diagcoll_incident_count_interval = 2
oracle.sysman.asr.diagcoll_incident_count_maximum = 15
oracle.sysman.asr.diag_retry_count = 3
oracle.sysman.asr.diag_retry_freq = 15

Cause

BugDB:25963628

Solution

Engineering confirms that if the messages are seen infrequently then they can be ignored. If they are occuring frequently, then and ILOM snapshot should be gathered and uploaded to the SR for further investigation to insure that there is not a real hardware issue.

References

<BUG:5963628> - PSE FOR BASE BUG 5912931 ON TOP OF 10.1.4.0 FOR WINDOWS 32BIT
<BUG:14362799> - SENSOR METRICS BEING COLLECTED IN DIRECT MODE LEADING TO ERROR

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