Asset ID:	1-72-2298450.1
Update Date:	2017-09-11
Keywords:

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Solution Type  Problem Resolution Sure

Solution  2298450.1 :   SL500 - Library Is Faulty, From SL Console the Drives Are Not Visible  

In this Document

Symptoms

Cause

Solution

References

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Created from <SR 3-15507717071>

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Library is Faulty and from SL console the drives are not visible.

Cause

Networker services.

Solution

Library physically rebooted and Backup application services rebooted.  SL Console then showed all tape drives visible online/green.  

References

<NOTE:1015726.1> - SL500 - Trouble Shooting Process for Resolving Issues on the SL500 Library
<NOTE:1377490.1> - SL500/SL3000/SL8500 - Procedure for Collecting One Button Log Snapshot From Library
<NOTE:2291701.1> - SL500 - How to Get a "print log all" From the CLI Port if SLC Can Not Connect
<NOTE:1364879.1> - How to Collect Statistical and Error Logs From SL500 Library:ATR:1364879.1:2

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