SL150E - The Older SL150 KLE (Expansion Controller) Cards Will not Work for a SL150E with 11 or More Modules

Asset ID:	1-72-2293277.1
Update Date:	2017-08-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2293277.1 : SL150E - The Older SL150 KLE (Expansion Controller) Cards Will not Work for a SL150E with 11 or More Modules

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL150E - The Older SL150 KLE (Expansion Controller) Cards Will not Work for a SL150E with 11 or More Modules

Changes

Customer's SL150E with 11 or more modules has a bad KLE2 card.

Cause

The SL150E with 11 or more modules needs the KLE2 (Expansion Controller) cards so that it has the "Output" port which has to be used to see 11 or more modules.

If the an older KLE (Expansion Controller) card is mistakenly sent then the customer won't have the needed "Output" port needed to properly cable their SL150E library and it will result in an Expansion Controller Communication error.

These errors will be reported in the log_health from the service bundle with Fault Codes 9171 - 9180 depending on how many Expansion Controllers are not communicating.

Solution

The older KLE2 (Expansion Controller) card P/N 7346427 or higher should be sent for a SL150E with 11 or more modules. The older KLE (Expansion Controller) card should not be sent for a SL150E with 11 or more modules.

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