PCA Switch ES1-24 Voltage Events Reported

Asset ID:	1-72-2290960.1
Update Date:	2017-11-18
Keywords:

Solution Type Problem Resolution Sure

Solution 2290960.1 : PCA Switch ES1-24 Voltage Events Reported

Applies to:

Oracle Virtual Compute Appliance X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Switch ES1-24 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Voltage event reported

PCA: Switch ES1-24 is logging a lot of errors in the log files on the management nodes.
Error:
Jul 26 09:34:14 ovcamn05r1 snmptrapd[624798]: 2017-07-26 09:34:14 ilom-ovcasw21br1 [UDP: [192.168.4.200]:41223->[192.168.4.216]]:
#012DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (437842626) 50 days, 16:13:46.26#011SNMPv2-MIB::snmpTrapOID.0 = OID: SNMPv2-SMI::enterprises.42.2.175.103.2.0.6
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.1.0 = STRING: "Oracle Virtual Compute Appliance X3-2 AK00196286"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.14.0 = STRING: "AK00195952"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.15.0 = STRING: "Oracle Switch ES1-24"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.2.0 = STRING: "/SYS/MB/V_1V0"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.3.0 = INTEGER: 1
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.4.0 = STRING: "1.030000"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.5.0 = STRING: "1.020000"
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.9.0 = STRING: "Upper Non-critical going low "
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.10.0 = OID: SNMPv2-SMI::mib-2.47.1.1.1.1.2.23
#011SNMPv2-SMI::enterprises.42.2.175.103.2.1.13.0 = INTEGER: 4

ES1-24 ILOM Event Logs shows:
Voltage : /SYS/MB/V_1V0 : Upper Non-critical going high : reading 1.03 >= threshold 1.03 Volts
Voltage : /SYS/MB/V_1V0 : Upper Non-critical going low : reading 1.02 <= threshold 1.03 Volts

Cause

Most likely this is known bug 21673963 where voltage thresholds were to sensitive.

Solution

Upgrade the ES1-24 firmware to 1.3.1.13 or higher and if the events persist, provide an ILOM snapshot and open an SR so that a Support Engineer can determine if there is a hardware problem.

In the case of a PCA or OVCA Engineered system rack, the entire rack must be upgraded with a version that includes ES1-24 1.3.1.13 or higher release as described in Firmware Upgrade Policy for Private Cloud Appliance (PCA) (Doc ID 1610373.1). Please note that the ES1-24 switches require a manual upgrade with the Firmware that is bundled with the respective PCA package.

References

<BUG:21673963> - VOLTAGE : /SYS/MB/V_1V0 ALERTS FOR ES1-24 SWITCH.

Attachments

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