Oracle Communications EAGLE (Software)
 

PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
 

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-14787127661>

Applies to:

Symptoms

New TDM linksets are in production but they are not visible in the E5MS reporting studio reports.

Changes

New Linksets created at Eagle end.

Cause

The vw_tek_link_util table does not update the new linksets and hence the issue

The problem can be seen by:

1. Login to Mysql
2. Run Following Commands:
   mysql> USE WebNmsDB;
   mysql> select CLLI, Link, Loc, LSN, MSGSTRAN, MSGSRCVD  from tek_lui_link_data where LSN='<Eagle LSN Name>' and LOC='<Eagle Corresponding Card Location>' and link='<Eagle Corresponding Card Location>';
   It will show following output:
   
   +------------+------+------+------------+----------+----------+
   | CLLI       | Link | Loc  | LSN        | MSGSTRAN | MSGSRCVD |
   +------------+------+------+------------+----------+----------+
   | Eagle CLLI | A13  | 1202 | <lsn name> |      488 |       62 |
   | Eagle CLLI | A13  | 1202 | <lsn name> |    20796 |     5085 |
   +------------+------+------+------------+----------+----------+
   2 rows in set (0.01 sec)
3. Run Following Command:
   
   SELECT count(*) FROM vw_tek_link_util where LOC='' and CLLI='' and LINK='';
   It will show no links present in this table:
   
   +----------+
   | count(*) |
   +----------+
   |    0     |
   +----------+
   1 row in set (1.03 sec)

Solution

This is related to Bug 24720528 resolved in E5MS release 46.5.0.0.0-465.14.0

Workaround is to contact Oracle Support who manually create the linksets in the relevant tables.

References

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