| Asset ID: |
1-72-2280524.1 |
| Update Date: | 2017-06-27 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2280524.1
:
Oracle Key Manager (OKM) - VOP Enrollment of HP LTO-4 Drive Fails To Enroll
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
|
In this Document
Created from <SR 3-14470477469>
Applies to:
Oracle Key Manager - Version 2.3 to 2.5.2 [Release 2.0]
Oracle Solaris on x86 (32-bit)
Symptoms
Customer had a HP LTO-4 tape drive that needed to be replaced. Once the tape drive was replaced, it could not be enrolled to the OKM Cluster at the local site.
Changes
HP LTO4 tape drive was replaced, but could not be enrolled to to local KMA server's service port.
Cause
The customer's OKM servers were running a very old, unsupported version of OKM firmware, version 2.0.1.
The new tape drive is running the latest firmware
Solution
Upgraded from OKM version 2.0.1 to 2.2.2 then to 2.5.2 on all of the OKM KMA appliances, then was successfully able to enroll the newly replaced HP LTO-4 tape drive, which came with latest tape drive firmware.
It appears the old unsupported KMA version 2.0.1 was not able to communicate correctly with the tape drives new firmware.
References
<NOTE:1570158.1> - Cannot connect to any of the KMAs via the OKM gui - message is "Connect failed;Error access denied"
Attachments
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