T10000 - Defective Tape Drive, Tape Drive Not Communicating in SLC

Asset ID:	1-72-2276694.1
Update Date:	2017-07-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2276694.1 : T10000 - Defective Tape Drive, Tape Drive Not Communicating in SLC

Related Items


StorageTek T10000D Tape Drive
 Sun StorageTek T10000 Tape Drive

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive

In this Document

Symptoms

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Drive tray problem
Created from <SR 3-14986874621>

Applies to:

StorageTek T10000D Tape Drive - Version All Versions and later
Sun StorageTek T10000 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

On : StorageTek T10000D Tape Drive

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the drive.

Issue reported:

Tape drive notCommunicating in SLC

1.1.2.1.1 3 579004007098 464970G+1708L21244 T10000d StorageTek notCommunicating 4.11.113-5.60 warn 10.0.0.1

At the moment when the snapshot was collected there was a tape inside the drive
1 1 2 1 1 drive 1 1 8 2 8 readable TB0009T2 0 0 12 1 0

Total EWI Count for 1.1.2.1.1: 20
Error Reason(s):
Warning Reason(s): deviceDB_status TrayHealth_status 3955_604
Drive Serial: 579004007098
Drive Type: T10000d
Drive Tray Serial: 464970G+1708L21244

Cause

Drive tray latch determined as faulty.

Solution

Replace Drive Tray Latch PN: 418608801

Attachments

This solution has no attachment