FS System: Oracle FS System Manager Generates Error During Windows 10 Installation

Asset ID:	1-72-2276557.1
Update Date:	2017-06-21
Keywords:

Solution Type Problem Resolution Sure

Solution 2276557.1 : FS System: Oracle FS System Manager Generates Error During Windows 10 Installation

Applies to:

Oracle FS1-2 Cloud System - Version All Versions to All Versions [Release All Releases]
Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

When attempting to install the Oracle FS System Manager (GUI) onto a Windows 10 system, you may see the error message "Called RunScript when not marked in progress."

Second Install Screen

After selecting OK, the installation stops.

Changes

Thus far this has only been observed in Windows 10 and recent versions of the GUI. It is possible though that earlier versions of the FS software could also be affected.

Cause

There are a couple of different reasons for this to happen, but most of them have to do with improper permissions.

Solution

A solution exists on the answers.microsoft.com web site:

Problem is in permissions on "C:\Windows\Temp" folder.
Somehow Administrators-Full Control is not enough.
Added permissions as "<My User> - Changed permissions and that was all I needed to do, Installer worked again.
Problem is in permissions on "C:\Windows\Temp" folder.
Somehow Administrators-Full Control is not enough.
Added permissions as "<My User> - Changed permissions and that was all I needed to do, Installer worked again.

Here is an example of the problem before and after the permissions are updated:

$\var\temp permissions 10$ $\var\temp permissions 11$

Once the FS System Manager GUI is installed, the permissions can be restored back to their original settings.

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