T4-x Cannot Boot After Patching

Asset ID:	1-72-2272192.1
Update Date:	2018-02-05
Keywords:

Solution Type Problem Resolution Sure

Solution 2272192.1 : T4-x Cannot Boot After Patching | Bug# 25265761

Applies to:

SPARC T4-1 - Version All Versions and later
SPARC T4-2 - Version All Versions and later
SPARC T4-4 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

After patching, server doesn't reboot unless power cycled

# init 6
updating /platform/sun4v/boot_archive
# Nov 21 09:08:14 fr712svmh009 root[25734]: Stopping agent
Nov 21 09:08:51 fr712svmh009 sudo: nagios : TTY=unknown ; PWD=/var/user/nagios ; USER=root ; COMMAND=/usr/sbin/eeprom
svc.startd: The system is coming down. Please wait.
svc.startd: 77 system services are now being stopped.
syncing file systems... done
rebooting...
Resetting...
NOTICE: Entering OpenBoot.
NOTICE: Fetching Guest MD from HV.
NOTICE: Starting additional cpus.
NOTICE: Initializing LDC services.
WARNING: Could not get configuration variable updates size from HV

WARNING: Hypervisor API returned status: Call would block

WARNING: Waiting for configuration variable updates but LDC is Not Up!

WARNING: Configuration variable Update request failed!

WARNING: Could not get configuration variable updates size from HV

WARNING: Hypervisor API returned status: Call would block
NOTICE: Probing PCI devices.
NOTICE: Finished PCI probing.

SPARC T4-1, No Keyboard
Copyright (c) 1998, 2014, Oracle and/or its affiliates. All rights reserved.
OpenBoot 4.35.5.a, 127.5000 GB memory available, Serial #106337266.
Ethernet address 0:10:e0:56:93:f2, Host ID: 865693f2.

auto-boot? = false
Boot device: disk File and args:

Can't open boot_archive

Evaluating:
The file just loaded does not appear to be executable.
{0} ok
------------------------------------------------------------------------

Changes

Cause

Bug 15813133 reappears when firmware 8.4.2.c is loaded.

Solution

It appears that firmware 8.4.2.c had this problem but an upgrade to 8.9.5.a appears to fix this problem. Engineering indicated that a major code rewrite occurred between these 2 versions which is most likely responsible for the fix.

References

<BUG:25265761> - COULD NOT GET CONFIGURATION VARIABLE UPDATES SIZE FROM HV AFTER REBOOT
<BUG:15813133> - SUNBT7195067 WARNING: COULD NOT GET CONFIGURATION VARIABLE UPDATES SIZE FROM HV
<NOTE:166650.1> - Working Effectively With Oracle Support - Best Practices
<NOTE:1339399.1> - Automated Diagnosis Requirements and Expectations for SPARC Servers
<NOTE:2077387.1> - SRDC - SPARC T3-x, T4-x, T5-x, T7-x, S7-x, T8-x servers: Simple instructions to collect ILOM snapshot

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