OHMP 2.3.6 or Higher Version Does Not Show Storage Information in X6-2, X6-2L System

Asset ID:	1-72-2269015.1
Update Date:	2017-06-12
Keywords:

Solution Type Problem Resolution Sure

Solution 2269015.1 : OHMP 2.3.6 or Higher Version Does Not Show Storage Information in X6-2, X6-2L System

Applies to:

Oracle Server X6-2 - Version All Versions to All Versions [Release All Releases]
Oracle Server X6-2L - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on x86-64 (64-bit)

Symptoms

OHMP 2.3.6 or Higher Version Does Not Show Storage Information in X6-2, X6-2L System

Changes

Even though the latest supported versions of OHMP 2.3.6 or higher is installed in X6-2, X6-2L storage information is not available in ILOM

Cause

Solaris 11.2 has OHMP version 2.2.8 installed by default which causes conflict when a supported higher version of OHMP 2.3.6 or higher is installed

Solution

1 - Check the existing versions of OHMP 2.2.8 that is installed by using the following command:

# pkg list |grep -i hmp

2 - Remove all existing packages or libraries of 2.2.8 by using the command:

# pkg uninstall <pkg name>

Reference Manual:
https://docs.oracle.com/cd/E20451_01/html/E25304/glqaj.html

NOTE:
hmp-snmp must be uninstalled before hmp-hwmgmt is uninstalled.
hmp-libs must be uninstalled LAST

3 - Verify that all existing packages and libraries of 2.2.8 are removed by running the command again:

# pkg list |grep -i hmp

There should not be any packages listed when you run this command. If there are any, then please remove the package using pkg uninstall command as provided above

After all packages of OHMP 2.2.8 has been removed, run the file install.x86.bin script which would be available in the newer oracle-hmp-2.3.8.0 folder.
Run the installation with all default values by hitting Enter to all the prompts.

4 - Once the installation is completed, please login to ILOM and refresh ILOM to check if Storage information is now available.

References:
https://docs.oracle.com/cd/E20451_01/html/E25304/glqaj.html
MOS - Patch 24926705: Oracle HMP 2.3.8 for Oracle Solaris 11

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