FS System: Pilot or Controller Shows Manufacturing Test Mode Warning After ILOM Login

Asset ID:	1-72-2266175.1
Update Date:	2018-05-22
Keywords:

Solution Type Problem Resolution Sure

Solution 2266175.1 : FS System: Pilot or Controller Shows Manufacturing Test Mode Warning After ILOM Login

Applies to:

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

After logging into the ILOM of an FS1-2 Pilot or Controller, there is a warning message that the system is in manufacturing test mode.

[root@pilot1 ~]# ssh 172.30.80.129
WN508002000XXXXXXX # ssh 169.254.2.5
Password:

Oracle(R) Integrated Lights Out Manager

Version 3.2.6.32 r109399

Copyright (c) 2016, Oracle and/or its affiliates. All rights reserved.

Warning: The system appears to be in manufacturing test mode.
Contact Service immediately.

Warning: password is set to factory default.

Warning: HTTPS certificate is set to factory default.

Hostname: ORACLESP-####XX####

->

Changes

Typically this has been observed on replacement motherboards from the factory or if extra ordinary service work has been done and not cleaned up.

Cause

The sunservice account was left enabled.

Solution

NOTE: While it is possible to resolve this issue by setting the ILOM back to factory defaults (See KM Doc 1376619.1 Sun Fire X4470 M2 How to Reset the System Board Back from Manufacturing Test Mode) - that would also require reloading the ILOM firmware and configuration files again. It is best to follow the steps below.

From the Pilot or Controller who's ILOM is in Manufacturing Test mode, ssh to that ILOM using the sunservice login (no password by default):

WN508002000XXXXXXX # ssh sunservice@169.254.2.5

Copyright (c) 2016, Oracle and/or its affiliates. All rights reserved.

WARNING: The "sunservice" account is provided solely to allow
Sun Services to perform diagnosis and recovery tasks. Customer use of
the "sunservice" account may interfere with the correct operation of
ILOM and is not supported other than to perform recovery procedures as
documented by Oracle. Normal ILOM operations must be performed using
other (non-"sunservice") accounts. Further usage of the "sunservice"
account implies your agreement with these terms.
Disable the sunservice account:

[(flash)root@ORACLESP-####XX####:~]# /usr/local/bin/sunserviceacct disable
[(flash)root@ORACLESP-####XX####:~]# exit
logout
Log back into the ILOM to confirm the problem is resolved:

WN508002000XXXXXXX # ssh 169.254.2.5
Password:

Oracle(R) Integrated Lights Out Manager

Version 3.2.6.32 r109399

Copyright (c) 2016, Oracle and/or its affiliates. All rights reserved.

Warning: password is set to factory default.

Warning: HTTPS certificate is set to factory default.

Hostname: ORACLESP-####XX####

->

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