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Asset ID: 1-72-2263410.1
Update Date:2017-05-09
Keywords:

Solution Type  Problem Resolution Sure

Solution  2263410.1 :   SL48 - Robotic Fault, LIB/ERR<80 9C, LIB/ERR<80 97  


Related Items
  • Sun StorageTek SL48 Tape Library
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
  •  




In this Document
Symptoms
Changes
Cause
Solution
 Applies to:


Created from <SR 3-14706925901>

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 SL48- Robotic Fault, LIB/ERR<80 9C, LIB/ERR<80 97

Type: SL48
Version: H.70 Last Updated 2017-04-17 09:40:10

Critical Events:
----------------------------------------------------------------------------
Timestamp Type Events

17.04.13 13:12:31.51 LIB/ERR<80 9C 44 15 2B 02 00 00 00 00 00 00 FF 02 02 FF
03 01 02 30 30 31 33 33 38 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > HE: invalid gripper range
17.01.24 08:04:33.36 LIB/ERR<80 97 81 36 2B 06 00 00 00 00 00 00 FF FF FF FF
FF FF 00 20 20 20 20 20 20 20 20 20 20 20 20 20
20 20 20 00 00 00 00 00 00 00 00 > HE: sled outside range

Changes

 

Cause

Critical 0x9C Robotic Failure
Gripper range of motion out of specification
1) Update firmware to the latest revision.
2) Remove all magazines and look for any kind of obstruction or loose cartridges.
3) Run the Wellness Test.
4) If these actions do not prevent the same error from reoccurring, contact support.

Critical 0x97 Robotic Failure
Sled reached a position beyond the expected range
1) Update firmware to the latest revision.
2) Remove all magazines and look for any kind of obstruction or loose cartridges.
3) Run the Wellness Test.
4) If these actions do not prevent the same error from reoccurring, contact support

If after checking for obstructions or loose cartridges, run the wellness test on the SL48. If it fails, replace the chassis.
380-1567 [F] Sun SL48 Chassis FRU w/o Tape Drive

 

Solution

If after checking for obstructions or loose cartridges, run the wellness test on the SL48. If it fails, replace the chassis.
380-1567 [F] Sun SL48 Chassis FRU w/o Tape Drive

 

Applies to:

Sun StorageTek SL48 Tape Library
1-914CU


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