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Asset ID: 1-72-2262933.1
Update Date:2017-12-20
Keywords:

Solution Type  Problem Resolution Sure

Solution  2262933.1 :   Oracle ZFS Storage Appliance: OS8.7.0 Release - Issues with BUI 'Status' page and Opening Saved Analytics Worksheets when using IE Browser  


Related Items
  • Oracle ZFS Storage ZS5-4
  •  
  • Oracle ZFS Storage ZS3-2
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  • Oracle ZFS Storage ZS3-4
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  • Sun ZFS Storage 7420
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  • Oracle ZFS Storage ZS5-2
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  • Oracle ZFS Storage ZS4-4
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Related Categories
  • PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: ZS
  •  
  • Tools>Primary Use>Configuration
  •  




In this Document
Symptoms
Changes
Cause
Solution


Applies to:

Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

 Issue #1 - After upgrade to OS8.7.0 customers have experienced issues in the ZFS BUI with respect to the "Status" page and clicking on any of the available analytics.

The customer would get the following pop up error:  Could not open the specified dataset

 

Issue #2 - When attempting to open Analytics -> Saved Worksheets you will get the following error (I have purposely removed the stack trace but the error will have a stack lengthy stack trace):

12:24:22.835
Exception type: akProgrammerError
Message: Unhandled native exception occurred during XMLRPC completion callback

Additional members:
xmlrpc_method: stat.list
Wrapped exception type: TypeError
Native message: Object doesn't support property or method 'isArray'
Native file: <undefined> line ?
Additional native members:
description: Object doesn't support property or method 'isArray'
number: -2146827850
xmlrpc_method: stat.list

Changes

 Upgraded to OS8.7.0

 

Cause

 If customer is using any combination of "Enterprise Mode" or "Compatibility View", both found in Internet Explorer -> Tools the customer will get the above error.

 

Solution

The following settings in Internet Explorer must be checked:

 

1.  If Tools -> Enterprise Mode is check marked then uncheck it.

2.  If in Tools -> Compatibility View settings and the URL for the ZFS BUI is listed in "Websites you've added to Compatibility View" then remove the listing.

3.  If in Tools -> Compatibility View settings and "Display intranet sites in Compatibility View" is check marked then uncheck it.

 

 

 


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