Eagle Measurement Files Not being Transferred by EMS to FTP Server

Asset ID:	1-72-2259973.1
Update Date:	2017-05-03
Keywords:

Solution Type Problem Resolution Sure

Solution 2259973.1 : Eagle Measurement Files Not being Transferred by EMS to FTP Server

Applies to:

Oracle Communications EAGLE (Hardware) - Version EMS 43.x to EMS 44.x [Release EMS 43.0 to EMS 44.0]
Tekelec

Symptoms

Eagle CSV files on EMS are not being transferred to customer's third party server via FTP

Cause

tekmeas.pl script is supposed to process incoming Eagle files on EMS and populate them in DB as well as in output directory which acts as input directory for mediateCSV script.
As there is nothing in following directory:

$ANMDIR/local/STP/csvoutput/

so it means that tekmeas.pl script is not running

mediateCSV gets files from

$ANMDIR/local/STP/csvoutput/

No files are being populated here so the mediateCSV script is unable to transfer anything from input directory to the FTP server.

Solution

kill the mediateCSV.pl process

vp mediateCSV

kill -9 <process ID>

kill tekmeas.pl process

vp tekmeas

kill -9 <process ID>

restart the tekmeas.pl process

$ANMDIR/sga/element/TklcEagleEMSMeasPlatform/tekmeas.pl &

restart the mediateCSV.pl process

/u01/app/netboss/sga/Elements/TklcEagleEMSMeasPlat-FTP/mediateCSV.pl &

References

<NOTE:1933340.1> - EAGLE EMS SW Releases 44.0.x Lifecycle Planning Announcement

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