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Asset ID: 1-72-2257055.1
Update Date:2017-04-21
Keywords:

Solution Type  Problem Resolution Sure

Solution  2257055.1 :   Software Upgrade Guide - Appendix B.1 - Proc29: Target Release Software Download failed  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-14510436591>

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.0 to EAGLE 46.3 [Release EAGLE 46.0]
Information in this document applies to any platform.

Symptoms

Source Release: 46.0.0-65.26.0
Target Release: 46.3.0.0.2-68.28.0

Software Upgrade Guide - Appendix B.1 - Proc29: Target Release Software Download failure with following error

> act-upgrade:action=getrel:release="46.3.0.0.2-68.28.0.tar.gz":src=usb

Command Accepted - Processing

stpxxx 17-03-20 16:32:05 IST EAGLE5 46.0.0-65.26.0
act-upgrade:action=getrel:release="46.3.0.0.2-68.28.0.tar.gz":src=usb
Command entered at terminal #2.
;

stpxxx 17-03-20 16:32:05 IST EAGLE5 46.0.0-65.26.0
Download release from USB device.
;

stpxxx 17-03-20 16:32:21 IST EAGLE5 46.0.0-65.26.0
USB to RAM files size validation successfully completed.
;

stpxxx 17-03-20 16:32:21 IST EAGLE5 46.0.0-65.26.0
Uncompress database release 46.3.0.0.2-68.28.0.tar.gz
;

stpxxx 17-03-20 16:33:33 IST EAGLE5 46.0.0-65.26.0
Extract database release 46.3.0.0.2-68.28.0.tar
;

stpxxx 17-03-20 16:33:35 IST EAGLE5 46.0.0-65.26.0
Validate database release 46.3.0.0.2-68.28.0.tar
;

stpxxx 17-03-20 16:34:47 IST EAGLE5 46.0.0-65.26.0
Copy database release to inactive partition
;

stpxxx 17-03-20 16:34:50 IST EAGLE5 46.0.0-65.26.0
Card 1113 Module dmshc_cmio.c Line 1760 Class 0b00 Severity 1
00 00 00 00 02 00 fe 03 01 00 cd 06 ............
Report Date:17-03-20 Time:16:34:50
;

stpxxx 17-03-20 16:34:52 IST EAGLE5 46.0.0-65.26.0
Card 1115 Module dmshc_cmio.c Line 1760 Class 0b00 Severity 1
00 00 00 00 02 00 fe 03 01 00 cd 06 ............
Report Date:17-03-20 Time:16:34:52
;

stpxxx 17-03-20 16:35:44 IST EAGLE5 46.0.0-65.26.0
Copy gpls to trial on active partition.
;

stpxxx 17-03-20 16:35:44 IST EAGLE5 46.0.0-65.26.0
Card 1113 Module tco_utl.c Line 1181 TC Error
Error writing table 459 on active TDM (A);
Requesting application id: H'001e;
TCY0003: table dimensions do not match.

 

Cause

 The problem is due to the fact that the fix for BUG 20424744 is not available in R46.0.0. The fix is available only in R46.0.1 and later.

 The the reason for GETREL to fail in R46.0.0 as there is a change in the size for BLMCAP file in source and target release

Please, note this Bug for internal reference only.

s.

Solution

  1. Suggestion is to first upgrade the sites from R46.0.0 to R46.0.1 (or R46.0.3) and then to R46.3.
    • work-Around In case to keep the  current Upgrade Path (46.0.0-65.26.0 to 46.3.0.0.2-68.28.0)
      1. Downloaded EAGLE R46.0.1.0.0 from OSDC
      2. Uncompressed "V76434-01.zip" to get OAMHC.ELF (Version 135-026-026)
      3. Renamed OAMHC.ELF to TOAMHC.ELF and copied on to EAGLE R46.0.0 removable drives
      4. Rebooted EAGLE R46.0.0 OAM with removable drives (prepared in above step) inserted.
      5. Downloaded R46.3.0.0.1 software from the UUSB using GETREL command
      6. Then changed the OAMHC on EAGLE OAM disk with Version 135-026-026 to make it approved (this step was done to avoid unexpected OAMHC GPL alarms during further upgrade procedure)
      7. Please, follow normal Eagle Health Check and Software Upgrade procedures to complete the activities.

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