DDB Abort, DDL Hunt, Version Not Displayed in Rept-stat-card:loc=xxx

Asset ID:	1-72-2249775.1
Update Date:	2017-03-31
Keywords:

Solution Type Problem Resolution Sure

Solution 2249775.1 : DDB Abort, DDL Hunt, Version Not Displayed in Rept-stat-card:loc=xxx

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 42.x and later
Information in this document applies to any platform.

Symptoms

Several cards are in DDL Hunt and the cards do not display the version release in rept-stat-card:loc=xxx.
Moreover the DDB audit is aborted.

> rept-stat-ddb

eaglestp 17-03-30 12:38:04 EST EAGLE 46.3.0.0.2-68.28.0
DDB AUDIT REPORT
SYSTEM STATUS : ABORTED
ACTIVE MTP CARDS : 28
NON RESPONDING CARDS : 0
RESPONDING CARDS : 28
CARDS WITH NO DATA : 1
CARDS WITH DATA : 27
CARDS FAILING QUIET PRD : 27
CARDS WITH DDB UPD IN PRG : 0
CARDS CONSIDERED FOR CKSM : 0
INCONSISTENT CARDS : 0
CONSISTENT CARDS : 0
AUDIT START TIME : 30/03/2017 12:35:56
QUIET PERIOD : 500 ms

> rept-stat-card:loc=1202

eaglestp 17-03-30 11:35:44 EST EAGLE 46.3.0.0.2-68.28.0
CARD VERSION TYPE GPL PST SST AST
1202 ----------- LIME1 SS7HC IS-ANR DDL Hunt -----
ALARM STATUS = No Alarms.
BLMCAP GPL version = 138-028-000
IMT BUS A = Conn
IMT BUS B = Conn
CLOCK A = Active
CLOCK B = Idle
CLOCK I = Idle

Changes

The issue has been observed when replacing or activating new cards

Cause

There was too many bouncing on 2 destinations :

****17-03-30 12:41:31****
  0935.0314 DPC 01181 Route is allowed
  ****17-03-30 12:41:30****
  0934.0316 DPC 01135 Route is prohibited
  ****17-03-30 12:41:30****
  0931.0316 DPC 01181 Route is prohibited
  ****17-03-30 12:41:29****
  0930.0314 DPC 01135 Route is allowed
  ****17-03-30 12:41:28****
  0926.0314 DPC 01181 Route is allowed
  ****17-03-30 12:41:27****
  0924.0316 DPC 01181 Route is prohibited
  ****17-03-30 12:41:27****
  0921.0316 DPC 01135 Route is prohibited
  ****17-03-30 12:41:26****
  0919.0314 DPC 01181 Route is allowed
  ****17-03-30 12:41:26****
  0917.0314 DPC 01135 Route is allowed
  ****17-03-30 12:41:24****
  0913.0316 DPC 01181 Route is prohibited
  ****17-03-30 12:41:24****
  0912.0316 DPC 01135 Route is prohibited
  ****17-03-30 12:41:23****
  0910.0314 DPC 01181 Route is allowed
  ****17-03-30 12:41:22****
  0907.0314 DPC 01135 Route is allowed
  ****17-03-30 12:41:20****
  0901.0316 DPC 01135 Route is prohibited
  ****17-03-30 12:41:19****
  0897.0316 DPC 01181 Route is prohibited
  ****17-03-30 12:41:19****
  0896.0314 DPC 01135 Route is allowed
  ****17-03-30 12:41:18****
  0893.0314 DPC 01181 Route is allowed
  ****17-03-30 12:41:17****
  0891.0316 DPC 01181 Route is prohibited
  ****17-03-30 12:41:17****
  0890.0316 DPC 01135 Route is prohibited
  ****17-03-30 12:41:16****
  0887.0314 DPC 01181 Route is allowed

and so on...

These too frequent DPCs status changes are impacting the Dynamic Database Loader (DDL), therefore the cards do not succeed to stabilize long enough.
Also, the rept-stat-ddb output indicates that the quiet period of 500 ms could not be reached (Result=Aborted)

Solution

To remove the primary routes to the destinations. It solved the issue of DDL Hunt, of DDB audit being aborted, and the issue of the version display in rept-stat-card :

> rtrv-rte:dpcn=1135

  eaglestp 17-03-30 12:44:26 EST EAGLE 46.3.0.0.2-68.28.0
DPCN              ALIASA               ALIASI          RTX    CLLI
                                         LSN             RC       APCN
01135             --------------      -------------- No
                                         lsndirect       20       01131
                                         lsnsecond 30       01031
                                         lsnthird        40       01030

> dlt-rte:dpcn=1135:lsn=lsndirect

> rept-stat-rte:dpcn=1135

eaglestp 17-03-30 12:46:04 EST EAGLE 46.3.0.0.2-68.28.0
  DPCN PST SST AST
  01135 IS-NR Allowed ACCESS
  ALARM STATUS = No Alarms.
  RTE COST LSN        APC   LS STAT NON-ADJ ROUTE STAT
  1* 30   lsnsecond 01031 Allowed Allowed Allowed
  2   40   lsnthird   01030 Allowed Allowed Allowed
  3   --   ---------- ---***-***-*** -------- -------- --------

> rept-stat-ddb

eaglestp 17-03-30 12:46:58 EST EAGLE 46.3.0.0.2-68.28.0
  DDB AUDIT REPORT
  SYSTEM STATUS : OK
  ACTIVE MTP CARDS : 28
  NON RESPONDING CARDS : 0
  RESPONDING CARDS : 28
  CARDS WITH NO DATA : 0
  CARDS WITH DATA : 28
  CARDS FAILING QUIET PRD : 0
  CARDS WITH DDB UPD IN PRG : 0
  CARDS CONSIDERED FOR CKSM : 28
  INCONSISTENT CARDS : 0
  CONSISTENT CARDS : 28
  AUDIT START TIME : 30/03/2017 12:46:16
  QUIET PERIOD : 500 ms

> rept-stat-card:mode=full:loc=1202

eaglestp 17-03-30 12:48:03 EST EAGLE 46.3.0.0.2-68.28.0
CARD VERSION TYPE GPL PST SST AST
1202 138-028-000 LIME1 SS7HC IS-NR Active -----

> rtrv-log:dir=bkwd:num=20

  ****17-03-30 12:54:48****
  2693.0085 IP7CONN cleepa1 IP Connection Available
  ****17-03-30 12:54:45****
  2687.0454 SCCP SYSTEM Service Error Threshold Alarm Cleared
  ****17-03-30 12:54:16****
  2623.0452 ** SCCP SYSTEM Exceeded Service Error Threshold Lvl 1
  Service: IDPR
  ****17-03-30 12:53:13****
  2493.0536 * IP7CONN cleepa1 IP Connection Excess Retransmits
  ****17-03-30 12:52:15****
  2380.0540 ENET 2211,B Ethernet Interface Up
  ****17-03-30 12:52:15****
  2379.0540 ENET 2211,A Ethernet Interface Up
  ****17-03-30 12:51:53****
  2338.0454 SCCP SYSTEM Service Error Threshold Alarm Cleared
  ****17-03-30 12:51:35****
  2299.0452 ** SCCP SYSTEM Exceeded Service Error Threshold Lvl 1
  Service: IDPR
  ****17-03-30 12:51:21****
  2273.0536 * IP7CONN sn1a13 IP Connection Excess Retransmits
  ****17-03-30 12:51:10****
  2250.0085 IP7CONN sn1a13 IP Connection Available
  ****17-03-30 12:50:50****
  2212.0096 CARD 2211 IPSG Card has been reloaded
  ****17-03-30 12:50:44****
  2200.0454 SCCP SYSTEM Service Error Threshold Alarm Cleared
  ****17-03-30 12:50:15****
  2149.0452 ** SCCP SYSTEM Exceeded Service Error Threshold Lvl 1
  Service: IDPR
  ****17-03-30 12:49:45****
  2091.0454 SCCP SYSTEM Service Error Threshold Alarm Cleared

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