Service svc:/network/ftp:proftpd failed - the instance is restarting too quickly. SMF-8000-YX

Asset ID:	1-72-2245838.1
Update Date:	2017-03-22
Keywords:

Solution Type Problem Resolution Sure

Solution 2245838.1 : Service svc:/network/ftp:proftpd failed - the instance is restarting too quickly. SMF-8000-YX

Related Items


Sun ZFS Storage 7320
 Oracle ZFS Storage Appliance Racked System ZS4-4
 Sun Storage 7210 Unified Storage System
 Oracle ZFS Storage ZS3-2
 Oracle ZFS Storage ZS3-4
 Sun Storage 7410 Unified Storage System
 Oracle ZFS Storage ZS5-2
 Sun ZFS Storage 7420
 Oracle ZFS Storage ZS4-4
 Sun Storage 7310 Unified Storage System
 Sun Storage 7110 Unified Storage System
 Sun ZFS Storage 7120

Related Categories


PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS

In this Document

Symptoms

Cause

Solution

Created from <SR 3-14433924689>

Applies to:

Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
Sun Storage 7110 Unified Storage System - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

FMA reports:

Service svc:/network/ftp:proftpd failed - the instance is restarting too quickly.
Refer to http://support.oracle.com/msg/SMF-8000-YX for more information.

The ftp service status returns to maintenance state after being disabled/enabled

:> shszfs10:> configuration services ftp get <status>
<status> = maintenance

debug.sys log reports:

svc.startd[3156]: [ID 748625 daemon.error] network/ftp:proftpd failed repeatedly: transitioned to maintenance (see 'svcs -xv' for details)

Cause

A proftp process is not stopping when the service is disabled.

# svcadm disable svc:/network/ftp:proftpd
# ps -opid,args -p "$(pgrep -x proftpd)"
PID COMMAND
5395 /usr/lib/inet/proftpd -p 0

Solution

Either reboot the effected ZFS Storage Appliance node or open a service request to engage oracle support referencing this knowledge document.

Disable the ftp service, kill any lingering ftp processes then restart the service.

# svcadm disable svc:/network/ftp:proftpd
# ps -opid,args -p "$(pgrep -x proftpd)"
PID COMMAND
<PID> /usr/lib/inet/proftpd -p 0
# kill <PID>
# svcadm enable svc:/network/ftp:proftpd

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