Cannot Clear Dns Cache And Cannot Query For Certain Session Agents

Asset ID:	1-72-2243753.1
Update Date:	2018-03-01
Keywords:

Solution Type Problem Resolution Sure

Solution 2243753.1 : Cannot Clear Dns Cache And Cannot Query For Certain Session Agents

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 and later
Information in this document applies to any platform.
<

Symptoms

When we wish to clear the SBC dns cache for this particular agent, we get an error not found.
SBC# show sipd agent agent1
11:02:19-57
Session Agent agent1(PEER-PEER-SIP-T) [In Service]
-- Period -- -------- Lifetime --------
Active High Total Total PerMax High
Inbound Sessions 143 162 98 3262923 265 210
Rate Exceeded - - 0 0 0 -
....
Destination: 192.168.1.6 In Service <---------- THIS IS SECONDARY
Destination: 192.168.1.1 In Service <---------- THIS IS PRIMARY

SBC# show dns cache-entry CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT QUERY

Entry Not Found
SBC#
SBC# clear-cache dns CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT CLEAR

ERROR: Entry not found
SBC#

Changes

Cause

Appears to be associated with a memory leak.

Solution

Upgrade to SCZ7.3.0 latest patch has resolved the issue. Problem is no longer seen.

Created from <SR 3-14058994661>

Applies to:

Acme Packet 6300
1-914CU

Attachments

This solution has no attachment