CELL-01526 When Starting Cell Services During Deployment or Re-Image

Asset ID:	1-72-2237625.1
Update Date:	2018-01-24
Keywords:

Solution Type Problem Resolution Sure

Solution 2237625.1 : CELL-01526 When Starting Cell Services During Deployment or Re-Image

Applies to:

Exadata X6-8 Hardware - Version All Versions and later
Exadata X5-2 Hardware - Version All Versions and later
Exadata X4-2 Hardware - Version All Versions and later
Oracle Exadata Storage Server Software - Version 11.1.3.1.0 to 12.1.2.3.2 [Release 11.1 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to start cell services on an Exadata storage node, an CELL-01526 error is seen and startup of the services fails. For example:

     [root@my-cell02 ~]# cellcli
     CellCLI: Release 12.1.2.3.3 - Production on Tue Feb 21 10:40:56 PST 2017
     Copyright (c) 2007, 2016, Oracle. All rights reserved.
     CellCLI> alter cell STARTUP SERVICES all
     CELL-01526: Local hostname mapping is inconsistent. Verify cell /etc/hosts file content.
     CellCLI>

The Cell image version is below 12.1.2.3.3.161208.

Changes

The Exadata system is being newly deployed or re-imaged using a cell image version below 12.1.2.3.3.161208 and IP addresses have been modified.

Cause

During cell deployment or re-imaging, the assigned IP address has been modified. The /sbin/ifup script will exit with status 0 (successful) if the interface is already up prior to the IP address modification. Since network service calls ifup to bring up an interface during boot time, this prevents the modified IP address change in /etc/sysconfig/network-scripts/ifcfg-eth0 to take effect. This will lead to the CELL-01526 error when trying to bring up the cell services (if the cell is even accessible). This issue is detailed in bug 25143049.

Solution

Workaround:

As root, restart the network services on the cell...

services network restart

... then start the cell services.

Permanent Solution:

Move to image version 12.1.2.3.3.161208 or higher which contains the fix for this issue permanently.

References

<BUG:25143049> - ADD NEW INITSCRIPTS RPM TO EXADATA REPOSITORY TO FIX IFUP ISSUE

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