SL150 - Semaphore Timeout During Backups

Asset ID:	1-72-2232243.1
Update Date:	2018-03-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2232243.1 : SL150 - Semaphore Timeout During Backups

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Customer is running Veeam 9.5
Windows OS is 2012 R2

Symptoms

Semaphore Timeout during backups

Cause

Issue with HBA drivers on media server. The actual driver the customer used to resolve this issue was not reported by the customer. Previously had customer try re-installing drive 2.5.0.0 as recommended per KB SL150 - Is There a Driver for the SL150 for the Veeam Backup Solution on Windows 2008 R2? (Doc ID 1581250.1). Also had customer match the time between the SL150 library and media server per KB SSH client gets error: The Semaphore Timeout Period Has Expired. (Doc ID 2051162.1). Neither resolved the issue.

Solution

Customer worked with Veeam support and they were able to identify the issue was with drivers on the HBA's on the media server

References

<NOTE:1581250.1> - SL150 - Is There a Driver for the SL150 for the Veeam Backup Solution on Windows 2008 R2?
<NOTE:2051162.1> - SSH client gets error: The Semaphore Timeout Period Has Expired.

Attachments

This solution has no attachment