On ODA X6-2 S/M/L, the fiber card is not seen after a reimage.

Asset ID:	1-72-2227691.1
Update Date:	2017-02-02
Keywords:

Solution Type Problem Resolution Sure

Solution 2227691.1 : On ODA X6-2 S/M/L, the fiber card is not seen after a reimage.

Applies to:

Oracle Database Appliance X6-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Network devices were not found on brand new ODA X6-2 system.

Changes

A reimage was done, but not all network interfaces were listed in ifconfig. The example below does not show the fiber interfaces:

# ifconfig
btbond1 Link encap:Ethernet HWaddr 00:00:00:00:00:00
UP BROADCAST MASTER MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:934 errors:0 dropped:0 overruns:0 frame:0
TX packets:934 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:72286 (70.5 KiB) TX bytes:72286 (70.5 KiB)

priv0 Link encap:Ethernet HWaddr E2:5C:96:2B:2C:A7
inet addr:192.168.16.24 Bcast:192.168.16.31 Mask:255.255.255.240
UP BROADCAST RUNNING MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:24 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:1008 (1008.0 b)

Cause

The system did not have the system_identifier set, therefore, during the reimaging process, not all network devices were created.
Missing system_identifier field can lead to issues during imaging

Solution

Use ipmitool to set the system_identifier, and then reimage again.

First, find the ODA serial number:

# ipmitool sunoem getval /System/serial_number
Target Value: 1622NM108N <<<<<<<<<<<<<<<<<<< the output here will be what you will use in the next command

Now, set the serial number:

# ipmitool sunoem setval /X/system_identifier "Oracle Database Appliance X6-2 Medium 1622NM108N"
Sun OEM setval command successful.

Use this command to confirm it is set correctly:

# ipmitool sunoem getval /X/system_identifier
Target Value: Oracle Database Appliance X6-2 Medium 1622NM108N

Be sure to use the correct system model and serial number. The above example is for an ODA X6-2 Medium.

Be sure that after the system_identifier is set, a reimage is done, so that now, it will create the appropriate interface names.

After reimaging the server, you should now be able to see the fiber card interfaces. The example below if from an ODA X6-2 Medium, the output will vary slightly between the Small/Medium/Large configurations:

p3p1 Link encap:Ethernet HWaddr 90:E2:BA:C8:24:C0
UP BROADCAST SLAVE MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

p3p2 Link encap:Ethernet HWaddr 90:E2:BA:C8:24:C0
UP BROADCAST SLAVE MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

References

<NOTE:1500235.1> - How To Collect an Sosreport on Oracle Linux
<NOTE:1682640.1> - SRDC - EEST ODA ILOM Snapshot

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