Some Cards Are Isolated From the Eagle

Asset ID:	1-72-2227532.1
Update Date:	2017-01-31
Keywords:

Solution Type Problem Resolution Sure

Solution 2227532.1 : Some Cards Are Isolated From the Eagle

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 46.3 and later
Information in this document applies to any platform.

Symptoms

Several cards have been observed to being isolated from time to time

Cause

The card 1201 is continuously disconnecting from the IMT bus and is likely polluting the bus.

The ATM card 3107 is regularly rebooting. It may also be a source of pollution on the IMT bus.
The obit is the following :

eaglestp 16-11-18 09:39:58 HST EAGLE5 45.0.1-64.70.35
------------------------------------------------------------------------
STH: Received a BOOT APPL-Obituary reply for restart
Card 3107 Module ath_386a.ASM Line 1012 Class 040d
Register Dump :
EFL=00010006 CS =0058 EIP=0042f8ec SS =0060

Solution

There are 4 problems :

1. The HIPR card 1209 which was disconnecting the card 1201 regularly
2. The card 1201 which became faulty and had to be replaced again
3. The card 2101 which was faulty and was therefore regularly disconnecting from the IMT bus
4. The card 3107 which was faulty and was regularly rebooting

The four cards have been replaced and the system became stable.

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