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Asset ID: 1-72-2225131.1
Update Date:2018-05-22
Keywords:

Solution Type  Problem Resolution Sure

Solution  2225131.1 :   Eagle - Upgrade Failed In Phase 0 - Platformenable or oamhcmeas must be configured as ON, Otherwise Upgrade can not proceed  


Related Items
  • Oracle Communications EAGLE (Hardware)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-14076881491>

Applies to:

Oracle Communications EAGLE (Hardware) - Version EAGLE 46.0 and later
Information in this document applies to any platform.

Symptoms

On : EAGLE 46.0 version, Eagle 5 - STP (Production)

Eagle Software Upgrade Failed in Phase 0 when executing the convertstp command.

  Source Release: 46.0.3-65.26.29
  Target Release: 46.3.0.0.2-68.28.0

ERROR: Platformenable or oamhcmeas must be configured as ON, Otherwise Upgrade can not proceed
------------

> act-upgrade:action=convertstp:src=fixed

E3088 Cmd Rej: Platformenable or Oamhcmeas option must be on

stpxxx 17-01-20 00:29:42 GMT EAGLE5 46.0.3-65.26.29 Upg Phase 0
act-upgrade:action=convertstp:src=fixed
Command entered at terminal #1.
;

stpxxx 17-01-20 00:29:42 GMT EAGLE5 46.0.3-65.26.29 Upg Phase 0
IMT Bus Check Started

IMT Bus Check Completed Successfully.
;

stpxxx 17-01-20 00:29:42 GMT EAGLE5 46.0.3-65.26.29 Upg Phase 0
Hardware Validation Test Started...
[LIM-ATM Obsolescence Test for ATMANSI/ATMITU application.]

[E1/T1 MIM Obsolescence Test for SS7ANSI/CCS7ITU application.]

[DSM Obsolescence Test for VSCCP application.]

[DCM/EDCM Obsolescence Test.]

[EDSM Obsolescence Test for MCPM application.]

[E1/T1 MPL Obsolescence Test for SS7ML application.]

Hardware Validation Test Completed Successfully.
;

stpxxx 17-01-20 00:29:42 GMT EAGLE5 46.0.3-65.26.29 Upg Phase 0

MFC configuration check completed successfully.
;

stpxxx 17-01-20 00:29:42 GMT EAGLE5 46.0.3-65.26.29 Upg Phase 0
Measurement sub system check started

platformenable or oamhcmeas must be configured as ON, Otherwise Upgrade can not proceed;

 

Cause

The STP showed following configuration for the measurements

  • collect=ON (rtrv-feat)
  • measplat=OFF (rtrv-feat)
  • platformenable = OFF (rtrv-measopts)
  • oamhcmeas = OFF (rtrv-measopts)

Solution

 Rollback out of Upgrade Phase 0 and disable measurement collection.

  • chg-meas:collect=off 

For More details, please refer to Eagle R46.3 - Release notes:


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