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Asset ID: 1-72-2218300.1
Update Date:2017-01-04
Keywords:

Solution Type  Problem Resolution Sure

Solution  2218300.1 :   Continuous Same Module "ath_vxw_mgr" For Standby MASP  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-13851828391>

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 3x.x and later
Information in this document applies to any platform.

Symptoms

When running rtrv-obit:loc=, Eagle is displaying without end the same obit "ath_vxw_mgr.c". It never stops.

Cause

It seems the memory address pointer is getting stuck on the same address for the system.
As a result it is always displaying the same obit of the same day at the same time.
As it cannot move forward in the buffer, it is endless.

======================================================================
EXTRACT OF THE RTRV-OBIT :

eaglestp 16-12-13 06:28:20 GMT EAGLE5 45.0.1-64.70.35
------------------------------------------------------------------------
STH: Received a BOOT APPL-Obituary reply for restart
Card 1113 Module ath_vxw_mgr. Line 1743 Class 01c3
Register Dump :
EFL=00000246 CS =0008 EIP=0064d4d8 SS =0010
...
Report Date:15-12-02 Time:22:16:13 => ALWAYS THE SAME TIME

 

AND SO ON....

 

eaglestp 16-12-13 06:56:36 GMT EAGLE5 45.0.1-64.70.35
------------------------------------------------------------------------
STH: Received a BOOT APPL-Obituary reply for restart
Card 1113 Module ath_vxw_mgr. Line 1743 Class 01c3
Register Dump :
EFL=00000246 CS =0008 EIP=0064d4d8 SS =0010
...
Report Date:15-12-02 Time:22:16:13 => ALWAYS THE SAME TIME

There is a hardware issue with the MASP B
The system seems to get stuck on the same memory address and therefore it is issuing the same obit and it is endless because it cannot progress in the reading of the memory.
 

Solution

Rebooting the MASP, which were stuck for the OBIT displays, solved the issue.
Eagle is under monitoring
 


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