Oracle Database Appliance Software
 
Oracle Database Appliance
 

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In this Document

Symptoms

Cause

Solution

References

Created from <SR 3-13663405191>

Applies to:

Symptoms

On : Oracle Database Appliance

Error Applying ODA 12.1.2.8: GI Patching Phase

Performing ODA upgrade from release 12.1.2.6.0 to 12.1.2.8.0



ERROR
-----------------------

error at and errnum=
ERROR : Command = /usr/bin/ssh -l root oda2 /opt/oracle/oak/pkgrepos/System/12.1.2.8.0/bin/PatchDriver -tag 20161214171834 -server -version 12.1.2.8.0 did not complete successfully. Exit code 1 #Step -1#
Exiting...
ERROR: Unable to apply the patch

-----------------------

The corresponding /opt/oracle/oak/log/<hostname>/patch/12.1.2.8.0/giupdate_<pid>.log shows the following OPATCHAUTO errors:

-----------------------

...

> Using configuration parameter file: /u01/app/12.1.0.2/grid/OPatch/auto/dbtmp/bootstrap_sb-oda1/patchwork/crs/install/crsconfig_params

> 2016/12/16 22:09:27 CLSRSC-300: No msg for has:clsrsc-300 [BIG_CLUSTER]
>
>
> After fixing the cause of failure Run opatchauto resume with session id "6UKE"
>
> ]
> OPATCHAUTO-68061: The orchestration engine failed.
> OPATCHAUTO-68061: The orchestration engine failed with return code 1
> OPATCHAUTO-68061: Check the log for more details.
> OPatchAuto failed.
>
> opatchauto failed with error code 42 ,

...
-----------------------

STEPS
-----------------------
Running commands to update ODA GI component after earlier failure due to a shared disk failure:

Commands:

  /opt/oracle/oak/bin/oakcli update -patch 12.1.2.8.0 --clean

  /opt/oracle/oak/bin/oakcli update -patch 12.1.2.8.0 --server

BUSINESS IMPACT
-----------------------

ODA still available, but unable to complete Grid Infrastructure (GI) component upgrade patching to the latest

Cause

The issue is caused by the following setting in the inventory.xml file:

CRS="true" line pointing to OraGrid11gR204 Oracle Home location, '/u01/app/11.2.0.4/grid', instead of OraGrid12102 Oracle Home location, '/u01/app/12.1.0.2/grid':

Solution

1) Please make a backup of the '/u01/app/oraInventory/ContentsXML/inventory.xml' file.

2) You can make the changes to the inventory.xml in several ways:

  a) Detach the old 11g grid home using the command:

  As the grid user:

  For example:

  $ORACLE_HOME/oui/bin/runInstaller -detachHome ORACLE_HOME="/u01/app/11.2.0.4/grid"

--OR:

  b) Set the CRS=true flag to point to the '/u01/app/12.1.0.2/grid' Oracle Home:

  As the grid user:

  For example:

  $ORACLE_HOME/oui/bin/runInstaller -updateNodeList ORACLE_HOME="/u01/app/12.1.0.2/grid" CRS=true

  c) Or hand edit the '/u01/app/oraInventory/ContentsXML/inventory.xml' file.

Reference: How to Update Inventory to Set/Unset "CRS=true" Flag for Oracle Clusterware Home (Doc ID 1053393.1)

3) Once the inventory.xml is updated and the file is saved verify the file contains the CRS="true" setting for the OraGrid12102 Home and no longer shows that value for the old OraGrid11gR204.

4) Check/repeat the same for the '/u01/app/oraInventory/ContentsXML/inventory.xml' file(s).

5) Then try the GI update once again:

- From oda1:

  oakcli update -patch 12.1.2.8.0 --clean

  oakcli update -patch 12.1.2.8.0 --server

Or patch one ODA Server at a time by using the --local option instead.

i.e.: 

  oakcli update -patch 12.1.2.8.0 --server --local
 

References

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