Asset ID:	1-72-2212686.1
Update Date:	2017-09-29
Keywords:

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Solution Type  Problem Resolution Sure

Solution  2212686.1 :   Oracle ZFS Storage Appliance: SNMP service restarting too quickly - Dumping core  

snmpd failing and dumping core due to misconfigured fault in fault management architecture.

In this Document

Symptoms

Cause

Solution

References

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Created from <SR 3-13629920158>

Applies to:

Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
Oracle ZFS Storage ZS5-4 - Version All Versions and later
Oracle ZFS Storage ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

 snmpd restarting too quickly, dumping core

 

Cause

 A misconfigured fault within the fault management subsystem can cause snmpd to fail and dump core.

 

Solution

Upgrade to Appliance Firmware Release OS 8.7.8

 

Recommended actions for the Oracle Support engineer:

    Clear the SNMP FMA events - see the following wiki document:

        https://stbeehive.oracle.com/teamcollab/wiki/AmberRoadSupport:Clear+SNMP+FMA+events

If you cannot access this document engage NAS Storage-TSC for assistance

 

References

<BUG:22778120> - SNMPD CORES IN LIBFMD_SNMP DUE TO MISSING FAULT-STATUS
<NOTE:1520725.1> - Sun Storage 7000 Unified Storage System: ASR Services Alarm Verification
<NOTE:166650.1> - Working Effectively With Oracle Support - Best Practices
<BUG:23198383> - ZFSSA ZS4-4: SNMP SERVICE STUCK IN STATUS OF "SNMP RESTARTING TOO QUICKLY"
<BUG:22170562> - SOFTWARE-RESPONSE IS ACQUITTING A FAULT IN ITS "INIT" ROUTINE

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