CSV Measurement Files Transferred To The FTP Server Are Empty

Asset ID:	1-72-2212576.1
Update Date:	2016-12-12
Keywords:

Solution Type Problem Resolution Sure

Solution 2212576.1 : CSV Measurement Files Transferred To The FTP Server Are Empty

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 3x.x and later
Information in this document applies to any platform.

Symptoms

All the .csv measurements files transferred to the ftp server are empty

Cause

The issue seems to be on the active MASP

****Logged 16-11-03 06:43:10****
  8907.1254 CARD 1115 INFO Scheduled transfer failure
  IP: --------------- FTP Error: 0
  File Name: -------------------------------
  Report Date:16-11-03 Time:06:43:10

> rept-ftp-meas:type=comp:enttype=link

eaglestp 16-11-03 11:41:48 GMT EAGLE5 46.0.3-65.26.29
FTP measurement report request sent to primary E5-MASP

eaglestp 16-11-03 11:42:48 GMT EAGLE5 46.0.3-65.26.29
REPT-FTP-MEAS request failed.

> pass:cmd="ftptest -a meas":loc=1113

eaglestp 16-11-03 09:16:41 GMT EAGLE5 46.0.3-65.26.29
  FTP Interface Test
  Test Results: PASS
  Server IP: 10.29.120.1
  FTP Error: 0
  Segment: 190004fa
  Diag Msg:

  FTPTEST: Command Complete

> pass:cmd="ftptest -a meas":loc=1115

eaglestp 16-11-03 09:25:33 GMT EAGLE5 46.0.3-65.26.29
  pass:cmd="ftptest -a meas":loc=1115
  Command entered at terminal #17.
;
eaglestp 16-11-03 09:25:33 GMT EAGLE5 46.0.3-65.26.29
  PASS: Command sent to card
;
Command Accepted - Processing

No pass result

Solution

To switch the MASP activity and check it is working fine.
and then switch back the MASP activity and check it is working fine also

Attachments

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