| Asset ID: |
1-72-2210380.1 |
| Update Date: | 2016-12-08 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2210380.1
:
RTDB Level Show 0 On STP While RTDB Level On EPAP GUI Is Correct
| Related Items |
- Oracle Communications EAGLE (Hardware)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS EPAP ECAP
|
In this Document
Created from <SR 3-13670985891>
Applies to:
Oracle Communications EAGLE (Hardware) - Version EPAP 16.0 and later
Information in this document applies to any platform.
Symptoms
Observation on STP output that RTDB Level is displayed as 0 or - (Unavailable)
Error displayed on STP:
EPAP A ( STDBY )
C BIRTHDATE LEVEL EXCEPTION
- ----------------- ---------- --------------
PDB 00-00-00 00:00:00 0 -
RTDB Y 00-00-00 00:00:00 0 -
RTDB-EAGLE 00-00-00 00:00:00 0 -
Cause
EPAP maint process on the affected server is not sending the level correctly to STP. It also can show as EPAP is isolated from STP.
maint process not sending the correct level to STP
Solution
Restart EPAP via GUI or command line using the following command
service Epap stop
service Epap start
Attachments
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