SPARC M6-32
 
SPARC M5-32
 

PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Mx-32
 

In this Document

Symptoms

Changes

Cause

Solution

References

Applies to:

Symptoms

When the SP0/SP1 and/or SPP0/SPP1/SPP2/SPP3 Firmware are mismatched in the platform, these errors and symptoms are observed in the below logs.  A missing /package/ilom_rom.pkg file will prevent an SP/SPP from automatically updating system firmware.  Firmware mismatch on an SPP may prevent DCU hardware from functioning (e.g., prevent CMU poweron).

You can also see from the version output of each individual SP/SPP what Firmware is exactly loaded

SP0
====

!! the FW 9.0.1.a is not even in the released version
!! first released version after Beta is 9.0.1.f
!! the SP0 came from Logistics during replacement and failed to update itself

Trace logs....

FLASH 2016-11-20 19:59:31.749933 1370 S20A_0proxy_sp_self_update Firmware mismatch detected: local=3.2.4.1.f-96162, active SP=3.2.7.1.b-112192
FLASH 2016-11-20 19:59:31.749933 1370 S20A_0proxy_sp_self_update Firmware mismatch detected: local=3.2.4.1.f-96162, active SP=3.2.7.1.b-112192
FLASH 2016-11-20 19:59:31.978911 1374 S20A_0proxy_sp_self_update get_active_sp_pkg_ver: Could not obtain package version from Active-SP

-bash-4.1$ pwd
/sr/3-13593887261/M5SNSH/Dhqux_M6-32_SP2_AK00259892_2016-11-20T23-42-44/sp_snapshot/SP0/ilom
-bash-4.1$ cat @etc@versions
SP firmware: 3.2.1.3.a
SP firmware date: Thu Feb 28 21:50:02 PST 2013
SP firmware build number: 79412
SP firmware repository: http://ilomsvn.us.oracle.com/svnht/platform/hotamale/branches/3.2.1.3
SP platform class: river/main.pilot3
SP filesystem: 0.2.7
SP builder: cboland@sanpen-rh5-0
SP workspace: /scratch/re/9.0/9.0.1.a/ilom <================= FW Does not match with the rest
htws config file: river.main.config.pilot3

SPP2
====

-bash-4.1$ pwd
/sr/3-13593887261/M5SNSH/Dhqux_M6-32_SP2_AK00259892_2016-11-20T23-42-44/spp_snapshot/SPP2/ilom
-bash-4.1$ cat @etc@versions
SP firmware: 3.2.4.1.f
SP firmware date: Tue Jan 13 20:09:43 PST 2015
SP firmware build number: 96162
SP firmware repository: http://ilomsvn.us.oracle.com/svnht/platform/hotamale/branches/3.2.4.1
SP platform class: river/bm.pilot3
SP filesystem: 0.2.10
SP builder: cboland@sanpen-oel5-1
SP workspace: /scratch/re/9.3/9.3.0.f/ilom <==================== FW Does not match with the rest
SP Build: /scratch/re/9.3/9.3.0.f/ilom/Buld/river/bm.pilot3
SP Output: /scratch/re/9.3/9.3.0.f/ilom/Output/river/bm.pilot3
htws config file: river.bm.config.pilot3

<snapshot directory>/$ find . -name @etc@versions -print -exec egrep "SP firmware:" {} \;
./ilom/@etc@versions
SP firmware: 3.2.7.1.b <======================== SP1 is at 9.6.6.a (Active SP)
./sp_snapshot/SP0/ilom/@etc@versions
SP firmware: 3.2.1.3.a <======================== *SP0 is at 9.0.1.a (this SP0 was replaced and came from Logistics)
./spp_snapshot/SPP2/ilom/@etc@versions
SP firmware: 3.2.4.1.f <======================== *SPP2 is at 9.3.0.f (DCU2 was having trouble powering on, Golden was SPP2)
./spp_snapshot/SPP1/ilom/@etc@versions
SP firmware: 3.2.7.1.b <======================== SPP1 is at 9.6.6.a
./spp_snapshot/SPP3/ilom/@etc@versions
SP firmware: 3.2.7.1.b <======================== SPP1 is at 9.6.6.a
./spp_snapshot/SPP0/ilom/@etc@versions
SP firmware: 3.2.7.1.b <======================== SPP1 is at 9.6.6.a

Changes

 The above symptoms are usually observed in one of these conditions

1. An SPx or SPPx ws just replaced and the replacement board did not self update

2. A Platform System Firmware Update was performed and One or More SPx/SPPx was not updated

Cause

 Could be caused by faulty hardware or Firmware Update Bug

Solution

To fix the condition of missing package files and correct firmware mismatch, Update System Firmware by re-applying the same SysFW version by following the instructions in the document(s) listed below:

Mx-32 - How to update System Firmware (ILOM / HC / POST / HV / OBP / GM ) (Doc ID 1981675.1)
SPARC Mx-32 and M7 Servers: Firmware FAQ (Doc ID 1542610.1)

http://docs.oracle.com/cd/E24355_01/index.html
SPARC M5-32 and SPARC M6-32 Servers Administration Guide

References

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