Oracle ZFS Storage Appliance: SP errors following ILOM/BIOS upgrade on cluster

Asset ID:	1-72-2208279.1
Update Date:	2018-05-02
Keywords:

Solution Type Problem Resolution Sure

Solution 2208279.1 : Oracle ZFS Storage Appliance: SP errors following ILOM/BIOS upgrade on cluster

Related Items


Sun ZFS Storage 7420
 Oracle ZFS Storage ZS5-2
 Oracle ZFS Storage ZS3-2
 Oracle ZFS Storage ZS4-4
 Oracle ZFS Storage ZS5-4
 Oracle ZFS Storage ZS3-4
 Sun ZFS Storage 7320
 Oracle ZFS Storage Appliance Racked System ZS4-4

Related Categories


PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS

In this Document

Symptoms

Changes

Cause

Solution

Created from <SR 3-13694422798>

Applies to:

Sun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

Customer saw the following errors after an ILOM/BIOS upgrade to SW1.7.6 (ILOM 3.1.2.52_r109596, BIOS 08.14.01.11) on both 7320 nodes of a cluster:

Fault detected at time = Sun Nov 20 06:41:21 2016. The suspect component: /SYS/SP has fault.chassis.device.misconfig with probability=100.

The faults repeated several times for about 45 minutes on both nodes, clearing themselves each time, then ceased and did not return.

Changes

ILOM/BIOS was upgraded from a 3.0.x version to the version listed above.

Cause

It was determined that security scanning software on the customer's network was running during the time listed for the SP fault.

Solution

Customer disabled the security scanning software for the related service processor IP addresses and the faults did not return.

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